Abstract
With the increasing implementation by networkedmission-critical applications, an enterprise network isbecoming the lifeline of an organization. Massiveinvestments are being made in the modernization of enterprise networks of diverse serviceorganizations, such as telecommunications andhealth-care providers. Organizations need to adapt tochanging business environment, such as the deregulationof telecommunication services. This necessitates a seamlessintegration of business management processes withenterprise network management processes. Hence there isa need for the formulation of new methodologies for there-engineering of management solutions (with focus onintegrated business processes), though most present daysolutions concentrate on the management of networkequipment only. This paper presents a new methodologyfor the reengineering of the management processesfor enterprise networks, based on Computer SupportedCooperative Work (CSCW) techniques.
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Ray, P., Fry, M. & Khasnabish, B. A Re-Engineering, Methodology for Cooperative Management of Enterprise Networks. Journal of Network and Systems Management 7, 105–126 (1999). https://doi.org/10.1023/A:1018769917171
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DOI: https://doi.org/10.1023/A:1018769917171