References
Basoglu KA, Hess TJ (2014) Online business reporting: a signaling theory perspective. J Inf Syst 28(2):67–101
Bolton GE, Greiner B, Ockenfels A (2013) Engineering trust: reciprocity in the production of reputation information. Manag Sci 59(2):265–285
Botsman R (2012) Welcome to the new reputation economy. http://www.wired.co.uk/article/welcome-to-the-new-reputation-economy. Accessed 19 February 2017
Chen X, Huang Q, Davison RM, Hua Z (2015) What drives trust transfer? The moderating roles of seller-specific and general institutional mechanisms. Int J Electron Commer 20(2):261–289
Connelly BL, Certo ST, Ireland RD, Reutzel CR (2011) Signaling theory: a review and assessment. J Manag 37(1):39–67
Dakhlia S, Davila A, Cumbie B (2016) Trust, but verify: the role of ICTs in the sharing economy. In: Ricciardi F, Harfouche A (eds) Information and communication technologies in organizations and society. Springer, pp 303–311
Deemly (2018) Build your trusted community: a reputation and social verification tool for P2P marketplaces and sharing economy businesses. https://deemly.co/. Accessed 16 May 2018
Delgado-Márquez BL, Hurtado-Torres NE, Aragón-Correa JA (2012) The dynamic nature of trust transfer: measurement and the influence of reciprocity. Decis Support Syst 54(1):226–234
Delgado-Márquez BL, Hurtado-Torres NE, Aragón-Correa JA (2013) On the measurement of interpersonal trust transfer: proposal of indexes. Soc Indic Res 113(1):433–449
Dellarocas C (2010) Online reputation systems: how to design one that does what you need. MIT Sloan Manag Rev 51(3):33–38
Demary V (2015) Competition in the sharing economy. IW policy paper, pp 1–27
Dunham B (2011) The role for signaling theory and receiver psychology in marketing. In: Saad G (ed) Evolutionary psychology in the business sciences. Springer, Heidelberg, pp 225–256
Eisenmann T, Parker G, Van Alstyne MW (2006) Strategies for two-sided markets. Harv Bus Rev 84(10):1–11
Ert E, Fleischer A, Magen N (2016) Trust and reputation in the sharing economy: the role of personal photos in Airbnb. Tour Manag 55(1):62–73
EU (2017) Exploratory study of consumer issues in online peer-to-peer platform markets. http://ec.europa.eu/newsroom/just/item-detail.cfm?item_id=77704. Accessed 16 May 2018
European Parliament (2016) General data protection regulation. Council of the European Union. http://data.consilium.europa.eu/doc/document/ST-5419-2016-INIT/en/pdf. Accessed 16 May 2018
Falcone R, Castelfranchi C (2012) Trust and transitivity: how trust-transfer works. In: Bajo Pérez J, Sánchez MA, Mathieu P, Corchado Rodríguez JM, Adam E, Ortega A, Moreno MN, Navarro E, Hirsch B, Lopes-Cardoso H, Julián V (eds) Highlights on practical applications of agents and multi-agent systems. Springer, Heidelberg, pp 179–187
Gal-Oz N, Grinshpoun T, Gudes E, Friese I (2010) TRIC: an infrastructure for trust and reputation across virtual communities. In: Proceedings of the 5th international conference on internet and web applications and services, Barcelona. IEEE, pp 43–50
Graef I (2016) Blurring boundaries of consumer welfare: how to create synergies between competition, consumer and data protection law in digital markets. SSRN Working Paper 2881969, Tilburg Law School
Grinshpoun T, Gal-Oz N, Meisels A, Gudes E (2009) CCR: a model for sharing reputation knowledge across virtual communities. In: International conference on web intelligence and intelligent agent technology, Milano. IEEE/WIC/ACM, pp 34–41
Hawlitschek F, Teubner T, Weinhardt C (2016) Trust in the sharing economy. Swiss J Bus Res Pract 70(1):26–44
Huang Q, Chen X, Ou CX, Davison RM, Hua Z (2017) Understanding buyers’ loyalty to a C2C platform: the roles of social capital, satisfaction and perceived effectiveness of e-commerce institutional mechanisms. Inf Syst J 27(1):91–119
Jarvenpaa SL, Tractinsky N, Vitale M (2000) Consumer trust in an Internet store. Inf Technol Manag 1(1):45–71
Jøsang A, Ismail R, Boyd C (2007) A survey of trust and reputation systems for online service provision. Decis Support Syst 43(1):618–644
Kim DJ (2014) A study of the multilevel and dynamic nature of trust in e-commerce from a cross-stage perspective. Int J Electron Commer 19(1):11–64
Kim H-W, Xu Y, Koh J (2004) A comparison of online trust building factors between potential customers and repeat customers. J Assoc Inf Syst 5(10):392–420
Koh TK, Fichman M, Kraut RE (2012) Trust across borders: buyer–supplier trust in global business-to-business e-commerce. J Assoc Inf Syst 13(11):886–922
Kokkodis M, Ipeirotis PG (2016) Reputation transferability in online labor markets. Manag Sci 62(6):1687–1706
Lee KC, Kang I, McKnight DH (2007) Transfer from offline trust to key online perceptions: an empirical study. IEEE Trans Eng Manag 54(4):729–741
Lee KC, Chung N, Lee S (2011) Exploring the influence of personal schema on trust transfer and switching costs in brick-and-click bookstores. Inf Manag 48(8):364–370
Lin J, Lu Y, Wang B, Wei KK (2011) The role of inter-channel trust transfer in establishing mobile commerce trust. Electron Commer Res Appl 10(6):615–625
Lis B, Neßler C (2014) Electronic word of mouth. Bus Inf Syst Eng 6(1):63–65
Lu Y, Yang S, Chau PYK, Cao Y (2011) Dynamics between the trust transfer process and intention to use mobile payment services: a cross-environment perspective. Inf Manag 48(8):393–403
Mavlanova T, Benbunan-Fich R, Koufaris M (2012) Signaling theory and information asymmetry in online commerce. Inf Manag 49(5):240–247
McKnight DH, Choudhury V, Kacmar C (2002) Developing and validating trust measures for e-commerce. Inf Syst Res 13(3):334–359
Mittendorf C (2017) The implications of trust in the sharing economy—an empirical analysis of Uber. In: Proceedings of the 50th Hawaii international conference on system sciences, Waikoloa. IEEE, pp 5837–5846
Möhlmann M (2016) Digital trust and peer-to-peer collaborative consumption platforms: a mediation analysis. SSRN working paper 2813367, New York University
Palan S, Schitter C (2018) Prolific.ac – a subject pool for online experiments. J Behav Exp Finance 17:22–27
Puschmann T, Alt R (2016) Sharing economy. Bus Inf Syst Eng 58(1):93–99
Resnick P, Kuwabara K, Zeckhauser R, Friedman E (2000) Reputation systems. Commun ACM 43(12):45–48
Rousseau DM, Sitkin SB, Burt RS, Camerer CF (1998) Not so different after all: a cross-discipline view of trust. Acad Manag Rev 23(3):393–404
Shami NS, Ehrlich K, Gay G, Hancock JT (2009) Making sense of strangers’ expertise from signals in digital artifacts. In: Proceedings of the SIGCHI conference on human factors in computing systems, Boston, ACM, pp 69–78
Stewart KJ (2003) Trust transfer on the world wide web. Organ Sci 14(1):5–17
Stummer C, Kundisch D, Decker R (2018) Platform launch strategies. Bus Inf Syst Eng 60(2):167–173
Sundararajan A (2016) The sharing economy: the end of employment and the rise of crowd-based capitalism. MIT Press, Cambridge
ter Huurne M, Ronteltap A, Corten R, Buskens V (2017) Antecedents of trust in the sharing economy: a systematic review. J Consum Behav 16(6):485–498
Teubner T, Glaser F (2018) Up or out—the dynamics of star rating scores on Airbnb. In: Proceedings of the European conference on information systems, Portsmouth. AIS, pp 1–13
Teubner T, Hawlitschek F, Dann D (2017) Price determinants on Airbnb: how reputation pays off in the sharing economy. J Self-Gov Manag Econ 5(4):53–80
Traity (2018) The social reputation score. https://traity.com/. Accessed 16 May 2018
Venkatadri G, Zhong C, Gummadi KP (2016) Strengthening weak identities through inter-domain trust transfer. In: Proceedings of the 25th international conference on world wide web, Montréal. ACM, pp 1249–1259
Verhagen T, Meents S, Tan YH (2006) Perceived risk and trust associated with purchasing at electronic marketplaces. Eur J Inf Syst 15(6):542–555
Zervas G, Proserpio D, Byers J (2015) A first look at online reputation on Airbnb, where every stay is above average. SSRN working paper 2554500, Boston University. http://dx.doi.org/10.2139/ssrn.2554500
Author information
Authors and Affiliations
Corresponding author
Additional information
Accepted after one revision by Christof Weinhardt.
Rights and permissions
About this article
Cite this article
Teubner, T., Hawlitschek, F. & Adam, M.T.P. Reputation Transfer. Bus Inf Syst Eng 61, 229–235 (2019). https://doi.org/10.1007/s12599-018-00574-z
Received:
Accepted:
Published:
Issue Date:
DOI: https://doi.org/10.1007/s12599-018-00574-z