Nothing Special   »   [go: up one dir, main page]
Skip to main content
Springer Nature Link
Log in

An empirical study for prioritizing issue of software project management team

  • Original Article
  • Published:
Cognition, Technology & Work Aims and scope Submit manuscript

Abstract

Proper team management and coordination between team members have a vital role in the success of any project in distributed software organizations. The ultimate objective of this research work is to extract and prioritize challenges of Team Management Coordination (TMO) for Software Outsourcing Vendor Organizations (SOVO) that would assist the research community to propose a mitigation approach to enhance team management and coordination. For this purpose, a Systematic Literature Review (SLR) is adopted to retrieve and identify all those issues which are faced by the vendor of the organization in proper team management. In total, eleven challenges were retrieved through SLR. These challenges were classified into three categories (proficiency, connotation, and commitment). The SLR findings were validated using a questionnaire-type survey. Finally, Analytical Hierarchy Process (AHP) technique is utilized for prioritizing identified issues and their categories that are dependent on their relative significance. This research work helps in recognizing, categorizing, and prioritizing the critical issues of TMO that will provide a dynamic structure of TMO for vendor organizations.

This is a preview of subscription content, log in via an institution to check access.

Access this article

Log in via an institution

Subscribe and save

Springer+ Basic
$34.99 /Month
  • Get 10 units per month
  • Download Article/Chapter or eBook
  • 1 Unit = 1 Article or 1 Chapter
  • Cancel anytime
Subscribe now

Buy Now

Price excludes VAT (USA)
Tax calculation will be finalised during checkout.

Instant access to the full article PDF.

Institutional subscriptions

Fig. 1
Fig. 2
Fig. 3

Similar content being viewed by others

Explore related subjects

Discover the latest articles, news and stories from top researchers in related subjects.

Data availability

Will be provided when required.

References

  • Ahmad N, Laplante PA (2006) Software project management tools: making a practical decision using AHP. 2006 30th Annual IEEE/NASA Software Engineering Workshop. IEEE, pp 76–84

    Chapter  Google Scholar 

  • Albayrak E, Erensal YC (2004) Using analytic hierarchy process (AHP) to improve human performance: an application of multiple criteria decision-making problem. J Intell Manuf 15(4):491–503

    Article  Google Scholar 

  • Ali S, Khan SU (2016) Software outsourcing partnership model: an evaluation framework for vendor organizations. J Syst Softw 117:402–425

    Article  Google Scholar 

  • Babar MA, Verner JM, Nguyen PT (2007) Establishing and maintaining trust in software outsourcing relationships: an empirical investigation. J Syst Softw 80(9):1438–1449

    Article  Google Scholar 

  • Britto R, Freitas V, Mendes E, Usman M (2014) Effort estimation in global software development: a systematic literature review. 2014 IEEE 9th International Conference on Global Software Engineering. Shanghai, China, pp 135–144

    Chapter  Google Scholar 

  • Carmel E, Agarwal R (2001) Tactical approaches for alleviating distance in global software development. IEEE Softw 18(2):22–29

    Article  Google Scholar 

  • Chang KT, Ehrlich K (2007) Out of sight but not out of mind? Informal networks, communication and media use in global software teams. In: Proceedings of the 2007 conference of the center for advanced studies on Collaborative research. Richmond Hill Ontario Canada, pp 86–97

  • Dietrich P, Kujala J, Artto K (2013) Inter-team coordination patterns and outcomes in multi-team projects. Proj Manag J 44(6):6–19

    Article  Google Scholar 

  • Dreesen T, Linden R, Meures C, Schmidt N, Rosenkranz C (2016) Beyond the border: a comparative literature review on communication practices for agile global outsourced software development projects. 2016 49th Hawaii International Conference on System Sciences. Koloa, HI, USA, pp 4932–4941

    Chapter  Google Scholar 

  • Farooqi MM, Shah MA, Wahid A, Akhunzada A, Khan F, Ali I (2019) Big data in healthcare: a survey. Applications of intelligent technologies in healthcare. Springer, Cham, pp 143–152

    Google Scholar 

  • Galvina Z (2012) Low degree of separation does not guarantee easy coordination. In: 2012 38th Euromicro Conference on Software-Engineering and Advanced Applications. Cesme, Turkey, pp 345–348

  • Hekkala R, Iivari N, Halonen R (2008) Too many cooks spoiling a soup”? Making sense of a distributed, multi-party is project. Proceedings of the 41st Annual Hawaii International Conference on System Sciences (HICSS). IEEE, Waikoloa, HII, USA, pp 444–444

    Chapter  Google Scholar 

  • Herbsleb JD (2007) Global software-engineering: the future of socio-technical coordination. Future of software-engineering (FOSE’07). IEEE, Minneapolis, MN, USA, pp 188–198

    Chapter  Google Scholar 

  • Hu CP, Chang YY, Creswell JW (2017) Research design: qualitative, quantitative and mixed methods approach. J Soc Adm Sci 4(2):205–207

    Google Scholar 

  • Hussain M, Khan HU, Khan AW, Khan SU (2021) Prioritizing the issues extracted for getting right people on right project in software project management from vendors’ perspective. IEEE Access 9:8718–8732

    Article  Google Scholar 

  • Kabra G, Ramesh A, Arshinder K (2015) Identification and prioritization of coordination barriers in humanitarian supply chain management. Int J Disaster Risk Reduct 13:128–138

    Article  Google Scholar 

  • Khan SU (2011) Software Outsourcing vendors' readiness model (SOVRM), Ph.D. dissertation. Keele University, UK

  • Khan AW, Khan SU (2012) Outsourcing contract management model (OCMM). In: Proc. 13th Int. Conf. on Product-Focused Software Development and Process Improvement (Profess). Madrid, Spain, pp 13–15

  • Khan F, Kamal S, Arif F (2013) Fairness improvement in long chain multihop wireless ad hoc networks. 2013 International Conference on Connected Vehicles and Expo (ICCVE). IEEE, Las Vegas, NV, USA, pp 556–561

    Chapter  Google Scholar 

  • Khan SU, Azeem MI (2014) Intercultural challenges in offshore software development outsourcing relationships: an exploratory study using a systematic literature revie. IET Software 8(4):161–173

    Article  Google Scholar 

  • Khan RA, Khan SU (2014a) Communication and coordination challenges in offshore software development outsourcing relationship from vendors’ perspective: preliminary results. Sci Int 26(4):1425–1429

    Google Scholar 

  • Khan RA, Khan SU (2014b) Communication and coordination challenges in offshore software outsourcing relationships: a systematic literature review protocol. Gomal Univ J Res 30(1):9–17

    MathSciNet  Google Scholar 

  • Khan RA, Khan SU (2017) Empirical exploration of communication and coordination practices in offshore software development outsourcing. Phys Comput Sci 54(1):41–54

    Google Scholar 

  • Khan SU, Niazi M, Ahmad R (2012) Empirical investigation of success factors for offshore software development outsourcing vendors. IET Softw 6(1):1–15

    Article  Google Scholar 

  • Khan AW, Khan SU, Khan F (2017a) A case study protocol for outsourcing contract management model (OCMM). J Softw 12(5):348–354

    Article  Google Scholar 

  • Khan AA, Keung JW, Abdullah AW (2017b) SPIIMM: toward a model for software process improvement implementation and management in global software development. IEEE Access 5:13720–13741

    Article  Google Scholar 

  • Khan SU, Khan AW, Khan F, Khan MA, Whangbo TK (2021) Critical success factors of component-based software outsourcing development from vendors’ perspective: a systematic literature review. IEEE Access 10:1650–1658

    Article  Google Scholar 

  • Khan F, Tarimer I, Taekeun W (2022a) Factor model for online education during the COVID-19 pandemic using the IoT. Processes 10(7):1419

    Article  Google Scholar 

  • Khan MS, Khan AW, Khan F, Khan MA, Whangbo TK (2022b) Critical challenges to adopt DevOps culture in software organizations: a systematic review. IEEE Access 10:14339–14349

    Article  Google Scholar 

  • Khan AW, Zaib S, Khan F, Tarimer I, Seo JT, Shin J (2022c) Analyzing and evaluating critical cyber security challenges faced by vendor organizations in software development: SLR based approach. IEEE Access 10:65044–65054

    Article  Google Scholar 

  • Laila UE, Mahboob K, Khan AW, Khan F, Taekeun W (2022) An ensemble approach to predict early-stage diabetes risk using machine learning: an empirical study. Sensors 22(14):5247

    Article  Google Scholar 

  • Li RYM, Chau KW, Zeng FF (2019) Ranking of risks for existing and new building works. Sustainability 11(10):2863

    Article  Google Scholar 

  • Mohd SSF (2014) Developer coordination in Software-Engineering projects, Ph.D. dissertation. The University of New South Wales, UK

  • Monasor MJ, Vizcaíno A, Piattini M (2010) A training tool for global software development”. 2010 9th International Conference on Information Technology Based Higher Education and Training (ITHET). IEEE, Cappadocia, Turkey, pp 9–16

    Chapter  Google Scholar 

  • Nguyen T, Wolf T, Damian D (2008) Global software development and delay: does distance still matte. 2008 IEEE International Conference on Global Software-Engineering. IEEE, Bangalore, India, pp 45–54

    Chapter  Google Scholar 

  • Niazi M, Mahmood S, Alshayeb M, Qureshi AM, Faisal K et al (2016a) Toward successful project management in global software development. Int J Project Manage 34(8):1553–1567

    Article  Google Scholar 

  • Niazi M, Mahmood S, Alshayeb M, Riaz M, Faisal K et al (2016b) Challenges of project management in global software development: a client-vendor analysis. Inf Softw Technol 80:1–19

    Article  Google Scholar 

  • Noll J, Beecham S, Richardson I (2011) Global software development and collaboration: barriers and solutions. ACM Inroads 1(3):66–78

    Article  Google Scholar 

  • Ramasubbu N (2013) Governing software process improvements in globally distributed product development. IEEE Trans Softw Eng 40(3):235–250

    Article  Google Scholar 

  • Saaty TL (1988) “What is the analytic hierarchy process?” in Mathematical models for decision support. Springer, Berlin, Heidelberg, pp 109–121

    Book  Google Scholar 

  • Salla N, Juga J, Oikarinen E, Liisa FM (2013) Outsourcing decision-making in mining industry, Un published master thesis. Oulu Business School, Oulu University

  • Sengupta B, Chandra S, Sinha V (2006) A research agenda for distributed software development. In: Proceedings of the 28th international conference on Software-Engineering. New York, NY, United States, pp 731–740

  • Shameem M, Kumar RR, Kumar C, Chandra B, Khan AA (2018) Prioritizing challenges of agile process in distributed software development environment using analytic hierarchy process. J Softw Evol Process. 30(11):e1979

    Article  Google Scholar 

  • Stetten VA, Beimborn D, Kuznetsova E, Moos B (2010) The impact of cultural differences on IT nearshoring risks from a German perspective. In: 2010 43rd Hawaii International Conference on System Sciences. Honolulu, HI, USA, pp 1–10

  • Usman A, Khan AW (2018) Software outsourcing quality challenges model systematic literature review (slr) protocol. Univ Sindh J Inf Commun Technol 2(4):196–201

    Google Scholar 

  • Verner JM, Brereton OP, Kitchenham BA, Turner M, Niazi M (2014) Risks and risk mitigation in global software development: a tertiary study. Inf Softw Technol 56(1):54–78

    Article  Google Scholar 

  • Vizcaíno A, García F, Piattini M, Beecham S (2016) A validated ontology for global software development. Comput Stand Interfaces 46:66–78

    Article  Google Scholar 

  • Yaghoobi T (2018) Prioritizing key success factors of software projects using fuzzy AHP. J Softw Evol Process 30(1):e1891

    Article  Google Scholar 

  • Zwikael O, Aviram EU (2016) Team Development–Why doesn’t it work in project teams. In: Australia and New Zealand academy of management. in 21st ANZAM 2007 Conference. New Zealand, pp 1–19

Download references

Author information

Authors and Affiliations

  1. Department of Computer Science, University of Science and Technology, Bannu, 28100, Pakistan

    Abdul Wahid Khan

  2. Department of Computer Science and Information Technology, Qurtuba University, Dera Ismail Khan, 29050, Pakistan

    Muhammad Sana Ullah

  3. College of Computer and Information Science, Jouf University, Sakaka, Saudi Arabia

    Hathal Salamah Alwageed

  4. Department of Computer Engineering, Gachon University, Seongnam, 13120, South Korea

    Faheem Khan

  5. Department of Robotics, Hanyang University, Ansan, 15588, Korea

    Jawad Khan & Youngmoon Lee

  6. Department of Electrical Engineering, University of Science and Technology Bannu KPK, Bannu, Pakistan

    Javed Khan

Authors
  1. Abdul Wahid Khan
    View author publications

    You can also search for this author in PubMed Google Scholar

  2. Muhammad Sana Ullah
    View author publications

    You can also search for this author in PubMed Google Scholar

  3. Hathal Salamah Alwageed
    View author publications

    You can also search for this author in PubMed Google Scholar

  4. Faheem Khan
    View author publications

    You can also search for this author in PubMed Google Scholar

  5. Jawad Khan
    View author publications

    You can also search for this author in PubMed Google Scholar

  6. Youngmoon Lee
    View author publications

    You can also search for this author in PubMed Google Scholar

  7. Javed Khan
    View author publications

    You can also search for this author in PubMed Google Scholar

Contributions

Conceptualization: AWK, and MSU; Methodology: AWK and MSU; Software: FK and JK; Validation: AWK, FK, JK, and MSU, HSA; Formal analysis: FK and JK; Investigation: FK and JK; Resources: FK, JK, and HSA; Data curation: MF; Writing—original draft preparation: AWK, HSA, and MSU; Writing—review and editing: AWK, HSA, and MSU; Visualization: MF, FK, and HSA; Supervision: AWK; project administration: MF and JK; Funding acquisition: MF and FK.

Corresponding authors

Correspondence to Faheem Khan or Youngmoon Lee.

Ethics declarations

Conflict of interest

The authors declare that they have no conflict of interest.

Additional information

Publisher's Note

Springer Nature remains neutral with regard to jurisdictional claims in published maps and institutional affiliations.

Rights and permissions

Springer Nature or its licensor (e.g. a society or other partner) holds exclusive rights to this article under a publishing agreement with the author(s) or other rightsholder(s); author self-archiving of the accepted manuscript version of this article is solely governed by the terms of such publishing agreement and applicable law.

Reprints and permissions

About this article

Check for updates. Verify currency and authenticity via CrossMark

Cite this article

Khan, A.W., Ullah, M.S., Alwageed, H.S. et al. An empirical study for prioritizing issue of software project management team. Cogn Tech Work 25, 397–410 (2023). https://doi.org/10.1007/s10111-023-00731-9

Download citation

  • Received:

  • Accepted:

  • Published:

  • Issue Date:

  • DOI: https://doi.org/10.1007/s10111-023-00731-9

Keywords

Search

Navigation