An approach for high-yield requirements capture for e-commerce and its application

Web-based e-commerce software is typically real-time, responsive, and distributed software that must meet high quality requirements. Moreover, because of its Internet-based operating environment, e-commerce software must deal with concurrency, synchronization, and non-deterministic issues (such as delays) primarily caused by the heavy usage load and underlying network conditions. In this paper, we introduce a generic, cost-effective approach to optimize requirements capture (and subsequent development and testing) with respect to functional coverage and customer perception of quality. This high-yield approach is presented and illustrated by application to an e-commerce online shopping system and used to explain the principles of use-case requirements captured in the unified modeling language.

Authors and Affiliations

1. American University of Sharjah, Department of Computer Science and Mathematics, P.O. Box 26666, Sharjah, United Arab Emirates, , , , , , AE

   K. Saleh

2. University of Ottawa, School of Information Technology and Engineering, Ottawa, Ontario, Canada K1N 6N5, , , , , , CA

   R.L. Probert & W. Li

3. IBM Canada, 3600 Steeles Av. East, Markham Ontario, Canada L3R 9Z7, , , , , , CA

   W. Fong

Published online: 25 July 2001

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