Nothing Special   »   [go: up one dir, main page]
Skip to main content
Springer Nature Link
Log in

From interaction to performance with public displays

  • Original Article
  • Published:
Personal and Ubiquitous Computing Aims and scope Submit manuscript

Abstract

Interacting with public displays involves more than what happens between individuals and the system; it also concerns how people experience others around and through those displays. In this paper, we use “performance” as an analytical lens for understanding experiences with a public display called rhythIMs and explore how displays shift social interaction through their mediation. By performance, we refer to a situation in which people are on display and orient themselves toward an audience that may be co-located, imagined, or virtual. To understand interaction with public displays, we use two related notions of collectives—audiences and groups—to highlight the ways in which people orient to each other through public displays. Drawing examples from rhythIMs, a public display that shows patterns of instant messaging and physical presence, we demonstrate that there can be multiple, heterogeneous audiences and show how people experience these different types of collectives in various ways. By taking a performance perspective, we are able to understand how audiences that were not physically co-present with participants still influenced participants’ interpretations and interactions with rhythIMs. This extension of the traditional notion of audience illuminates the roles audiences can play in a performance.

This is a preview of subscription content, log in via an institution to check access.

Access this article

Log in via an institution

Subscribe and save

Springer+ Basic
$34.99 /Month
  • Get 10 units per month
  • Download Article/Chapter or eBook
  • 1 Unit = 1 Article or 1 Chapter
  • Cancel anytime
Subscribe now

Buy Now

Price excludes VAT (USA)
Tax calculation will be finalised during checkout.

Instant access to the full article PDF.

Institutional subscriptions

Fig. 1
Fig. 2
Fig. 3
Fig. 4

Similar content being viewed by others

References

  1. Bateson G (1955) A theory of play and fantasy. Psychiatr Res Rep 2:39–51

    Google Scholar 

  2. Begole J, Tang JC, Smith RB, Yankelovich N (2002) Work rhythms: analyzing visualizations of awareness histories of distributed groups. In: Proceedings of CSCW 2002, pp 334–343

  3. Benford S, Crabtree A, Reeves S, Flintham M, Drozd A, Sheridan J, Dix A (2006) The frame of the game: blurring the boundary between fiction and reality in mobile experiences. In: Proceedings of the conference on human factors in computing systems (CHI 2006), pp 427–436

  4. Bly SA, Harrison SR, Irwin S (1993) Media spaces: bringing people together in a video, audio, and computing environment. Commun ACM 36(1):28–46

    Google Scholar 

  5. Brignull H, Rogers Y (2003) Enticing people to interact with large public displays in public spaces. In: Proceedings of the conference on human–computer interaction (INTERACT 2003), pp 17–24

  6. Churchill EF, Nelson L, Denoue L, Helfman J, Murphy P (2004) Sharing multimedia content with interactive public displays: a case study. In: Proceedings of the conference on designing interactive systems (DIS 2004), pp 7–16

  7. Dalsgaard P, Hansen LK (2008) Performing perception—staging aesthetics of interaction. Trans Comput Hum Interact 15(3):1–33

    Article  Google Scholar 

  8. Dey AK (2001) Understanding and using context. J Pers Ubiquitous Comput 5(1):4–7

    Article  Google Scholar 

  9. Ding X, Patterson DJ (2009) Status on display: a field trial of Nomatic*Viz. In: Proceedings of the European conference on computer supported cooperative work (ECSCW 2009), pp 303–322

  10. Dourish P, Bly S (1992) Portholes: supporting awareness in a distributed work group. In: Proceedings of the conference on human factors in computing systems (CHI 1992), pp 541–547

  11. Dourish P, Anderson K (2006) Collective information practice: exploring privacy and security as social and cultural phenomena. Hum Comput Interact 21(3):319–342

    Article  Google Scholar 

  12. Erickson T, Smith DN, Kellogg WA, Laff M, Richards JT, Bradner E (1999) Socially translucent systems: social proxies, persistent conversation and the design of ‘babble.’ In: Proceedings of the conference on human factors in computing systems (CHI 1999), pp 72–79

  13. Fisher D, Dourish P (2004) Social and temporal structures in everyday collaboration. In: Proceedings of the conference on human factors in computing systems (CHI 2004), pp 551–558

  14. Foucault M (1995) Discipline and punish: the birth of the prison, 2nd edn. Vintage Books, New York

    Google Scholar 

  15. Ginters L (2010) On audiencing: the work of the spectator in live performance. About Perform 10:7–14

    Google Scholar 

  16. Goffman E (1959) The presentation of self in everyday life. Anchor, New York

    Google Scholar 

  17. Goffman E (1966) Behavior in public places. The Free Press, New York

    Google Scholar 

  18. Grasso A, Mühlenbrock M, Roulland F, Snowdon D (2003) Supporting communities of practice with large screen displays. Public and situated displays. Springer, The Netherlands, pp 261–282

  19. Gross T (2013) Supporting effortless coordination: 25 years of awareness research. Comput Support Coop Work 22(4–6):425–474

    Article  Google Scholar 

  20. Huang EM, Russell DM, Sue AE (2004) IM here: public instant messaging on large, shared displays for workgroup interactions. In: Proceedings of the SIGCHI conference on human factors in computing system (CHI 2004), pp 279–286

  21. Hudson SE, Smith I (1996) Techniques for addressing fundamental privacy and disruption tradeoffs in awareness support systems. In: Proceedings of the conference on computer supported cooperative work (CSCW 1996), pp 248–257

  22. Jacucci C, Jacucci G, Wagner I, Psik T (2005) A manifesto for the performative development of ubiquitous media. In: Proceedings of the 4th decennial conference on critical computing, pp 19–28

  23. Lee CP, Dourish P, Mark G (2006) The human infrastructure of cyberinfrastructure. In: Proceedings of the conference on computer supported cooperative work (CSCW 2006), pp 483–492

  24. Lyon D (1994) Electronic eye: the rise of surveillance society. University of Minnesota Press, Minneapolis

    Google Scholar 

  25. McCarthy JF, Congleton B, Harper FM (2008) The context, content & community collage: sharing personal digital media in the physical workplace. In: Proceedings of the conference on computer supported cooperative work (CSCW 2008), pp 97–106

  26. McDonald DW, McCarthy JF, Soroczak S, Nguyen DH, Rashid AM (2008) Proactive displays: supporting awareness in fluid social environments. Trans Comput Hum Interact 14(4):16–31

    Article  Google Scholar 

  27. McGrath JE (1984) Groups: interaction and performance. Prentice Hall, Englewood Cliffs

    Google Scholar 

  28. Mortensen M, Hinds P (2002) Fuzzy teams: boundary disagreement in distributed and collocated teams. Distributed work, pp 283–308

  29. Nardi BA, Whittaker S, Bradner E (2002) Interaction and outeraction: instant Messaging in action. In: Proceedings of the conference on computer supported cooperative work (CSCW 2002), pp 79–88

  30. Peltonen P, Kurvinen E, Salovaara A, Jacucci G, Ilmonen T, Evans J, Oulasvirta A, Saarikko P (2008) "It's Mine, Don't Touch!": interactions at a large multi-touch display in a city centre. In: Proceedings of the conference on human factors in computing systems (CHI 2008), pp 1285–1294

  31. Reeves S, Benford S, O’Malley C, Fraser M (2005) Designing the spectator experience. In: Proceedings of the conference on human factors in computing systems (CHI 2005), pp 741–750

  32. Robertson T (2002) The public availability of actions and artefacts. Comput Support Coop Work 11:299–316

    Article  Google Scholar 

  33. Sheridan JG, Bryan-Kinns N, Bayliss A (2007) Encouraging witting participation and performance in digital live art. In: Proceedings of HCI 2007, pp 13–23

  34. Troshynski E, Lee C, Dourish P (2008) Accountabilities of presence: reframing location-based systems. In: Proceedings of the conference on human factors in computing systems (CHI 2008), pp 487–496

  35. Viègas FB, Golder S, Donath J (2006) Visualizing email content: portraying relationships from conversation histories. In: Proceedings of the conference on human factors in computing systems (CHI 2006), pp 979–988

  36. Viègas FB, Perry E, Howe E, Donath J (2004) Artifacts of the presence era: using information visualization to create an evocative souvenir. In: Proceedings of the symposium on information visualization (InfoVis 2004), pp 105–111

  37. Zerubavel E (1981) Hidden rhythms: schedules and calendars in social life. University of California Press, Berkeley

    Google Scholar 

Download references

Acknowledgments

This work was supported in part by the GAANN Fellowship from the U.S. Department of Education, the ARCS Foundation, the Intel Science and Technology Center for Social Computing, and the National Science Foundation under award 0712890. We are grateful to the study participants and our colleagues at UCI for their feedback.

Author information

Author notes

  1. Judy Chen

    Present address: Google Inc., Mountain View, CA, USA

Authors and Affiliations

  1. Donald Bren School of Information and Computer Sciences, University of California, Irvine, Irvine, CA, 92697-3440, USA

    Judy Chen, Paul Dourish, Gillian R. Hayes & Melissa Mazmanian

Authors
  1. Judy Chen
    View author publications

    You can also search for this author in PubMed Google Scholar

  2. Paul Dourish
    View author publications

    You can also search for this author in PubMed Google Scholar

  3. Gillian R. Hayes
    View author publications

    You can also search for this author in PubMed Google Scholar

  4. Melissa Mazmanian
    View author publications

    You can also search for this author in PubMed Google Scholar

Corresponding author

Correspondence to Judy Chen.

Rights and permissions

Reprints and permissions

About this article

Cite this article

Chen, J., Dourish, P., Hayes, G.R. et al. From interaction to performance with public displays. Pers Ubiquit Comput 18, 1617–1629 (2014). https://doi.org/10.1007/s00779-014-0764-5

Download citation

  • Received:

  • Accepted:

  • Published:

  • Issue Date:

  • DOI: https://doi.org/10.1007/s00779-014-0764-5

Keywords

Search

Navigation