Abstract
Nowadays, the telecommunication market is developing actively and dynamically. Flexibility and agility are required, in which the alignment between business process and IT strategies is a mandatory attribute to be able to sustain in the hard competition for the open market. To allow the alignment, several companies adopt the use of an Enterprise Architecture (EA), which in the process of designing, it is necessary to use specific framework such as TOGAF based on certain best practice. In the telecommunication industry, a collaboration framework is needed due to several factors such as availability, novelty and technicality, in which one of the telecommunication associations, known as TMForum, provides frameworks, namely, eTOM. To identify the mapping between these frameworks, interviews and observations are used in this study. The secondary data source is the result of a review of publications on the implementation of EA and the use of a broader framework in the telecommunication industry such as the utilization of subcomponents of eTOM such as SID and TAM. Therefore, in this study, TOGAF will be mapped to eTOM.
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Lubis, M., Nugroho, F.A., Lumingkewas, L.W., Lubis, A.R. (2022). Mapping of TOGAF ADM and TMForum Frameworx in the Telecommunication Industry. In: Yang, XS., Sherratt, S., Dey, N., Joshi, A. (eds) Proceedings of Sixth International Congress on Information and Communication Technology. Lecture Notes in Networks and Systems, vol 216. Springer, Singapore. https://doi.org/10.1007/978-981-16-1781-2_44
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