Abstract
Enterprise Resource Planning (ERP) systems are leveraged by Enterprises for improving and streamlining their internal processes linked to various resources like customers, suppliers, human capitals, machineries etc. for almost last few decades. ERP strengthens and enhances the overall business performance to survive in the volatile business environment along with the strong global challenges. ERP provides competitive edges for an organization over its competitors by integrating all the various wings of an organization within quick response time and with low operating cost. In the era of fourth Industry revolution, where Enterprises are driven by current technology trends like Cognitive Computing, Internet of Things, Cloud Computing etc., Cloud ERP Systems are getting popularity among the Enterprises due to its low implementation time and costs. But the implementations of Cloud ERP Systems involve various complexities and it may end up with total failure causing loss of efforts and investments. The authors have explored and identified the critical factors for the implementation of Cloud Resolutions for any Enterprises. The Fishbone (Ishikawa) analysis technique is used to identify the critical factors to be addressed for the successful implementation of the Cloud ERP solutions for any organizations. The outcomes focus on the certain factors, like ensuring system and data security, managing customizations to unique internal processes, agility to ever changing business environment etc., play the significant role on the successful implementation of Cloud ERP Systems.
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Bhadra, S., Sanyal, M.K., Biswas, B. (2019). Cloud ERP Adoption Pitfalls and Challenges – A Fishikawa Analysis in the Context of the Global Enterprises. In: Mandal, J., Mukhopadhyay, S., Dutta, P., Dasgupta, K. (eds) Computational Intelligence, Communications, and Business Analytics. CICBA 2018. Communications in Computer and Information Science, vol 1031. Springer, Singapore. https://doi.org/10.1007/978-981-13-8581-0_27
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DOI: https://doi.org/10.1007/978-981-13-8581-0_27
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