Abstract
Quality monitoring is a continuous function that uses the systematic data collection to provide management with indications of goals achievement. Higher education is considered in this paper. Problems of higher education quality monitoring are discussed. The reference model of quality monitoring and evaluation is suggested. Web mining is suggested as data collection method for higher education quality monitoring system. The architecture of higher education quality monitoring system is based on agent-oriented methodology.
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Cherednichenko, O., Yangolenko, O. (2013). Towards Quality Monitoring and Evaluation Methodology: Higher Education Case-Study. In: Mayr, H.C., Kop, C., Liddle, S., Ginige, A. (eds) Information Systems: Methods, Models, and Applications. UNISCON 2012. Lecture Notes in Business Information Processing, vol 137. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-38370-0_11
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DOI: https://doi.org/10.1007/978-3-642-38370-0_11
Publisher Name: Springer, Berlin, Heidelberg
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