Abstract
Current logistics methods are more focused on strategic goals and do not deal with short term objectives, such as, reactivity and real-time constraints. Automated logistics management systems tend to facilitate information sharing between companies, in order to support cooperative strategies, improve productivity, control service quality and reduce administrative costs. In this paper, we discuss the application of Inter-Organizational Workflows (IOW) for automating logistic procedures in a collaborative context. A case study of healthcare process is presented, and focuses on the negotiations aspects of temporal constraints in critical situations. We show how our proposed temporal extension of the CoopFlow approach, brings advantages to automating logistics operational procedures, by providing real-time data knowledge and decision routing for the case of emergency healthcare.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Preview
Unable to display preview. Download preview PDF.
Similar content being viewed by others
References
Kötting, B., Maurer, F.: A Concept for Supporting the Formation of Virtual Corporations through Negotiation. In: Proceedings of 8th IEEE International Workshops on Enabling Technologies: Infrastructure for Collaborative Enterprises, WET ICE 1999, Stanford, CA, USA, pp. 40–47 (1999)
Du, Y., Jiang, C.J., Zhou, M.C.: Modeling and Analysis of Real-Time Cooperative Systems Using Petri Nets. IEEE Transactions on Systems, Man, and Cybernetics, Part A, 643–654 (2007)
Lee, H.C., Kim, S.D., Hong-Jin, K.: Enhanced Customer Service in On-line and Real Time Logistics Management Environment. In: Proceedings of the 3rd International Conference on Convergence and Hybrid Information Technology, vol. 1, pp. 763–768 (2008)
Lyons, J., Ritter, J., Thomas, K., Militello, L., Vincent, P.: Collaborative Logistics: Developing a Framework to Evaluate Socio-Technical Issues in Logistic-Based Networks. In: Symposium on Collaborative Technologies and Systems (2006)
Modrak, V.: On the Conceptual Development of Virtual Corporations and Logistics. In: International Symposium on Logistics and Industrial Informatics (2007)
Makni, M., Ben Hadj-Alouane, N., Yeddes, M., Tata, S.: Modeling Time Constraints in Inter-Organizational Workflows. In: 12th International Conference on Enterprise Information Systems (ICEIS), vol. (3), pp. 221–229 (2010)
Makni, M., Tata, S., Yeddes, M., Ben Hadj-Alouane, N.: Satisfaction and Coherence of Deadline Constraints in Inter-Organizational Workflows. In: Meersman, R., Dillon, T.S., Herrero, P. (eds.) OTM 2010, Part I. LNCS, vol. 6426, pp. 523–539. Springer, Heidelberg (2010)
Chebbi, I., Tata, S.: CoopFlow: A Framework for Inter-organizational Workflow Cooperation. In: Meersman, R. (ed.) OTM 2005, Part I. LNCS, vol. 3760, pp. 112–129. Springer, Heidelberg (2005)
Chebbi, I., Dustdar, S., Tata, S.: The View-Based Approach to Dynamic Inter-Organizational Workflow Cooperation. Data & Knowledge Engineering 56(2), 139–173 (2006)
Tata, S., Klai, K., Ould Ahmed M’Bareck, N.: CoopFlow: A Bottom-Up Approach to Workflow Cooperation for Short-Term Virtual Enterprises. IEEE Transactions on Services Computing, 214–228 (2008)
Chebbi, I., Tata, S.: Workflow Abstraction for Privacy Preservation. In: Weske, M., Hacid, M.-S., Godart, C. (eds.) WISE Workshops 2007. LNCS, vol. 4832, pp. 166–177. Springer, Heidelberg (2007)
Klai, K., Tata, S., Desel, J.: Symbolic Abstraction and Deadlock-Freeness Verification of Inter-enterprise Processes. In: Dayal, U., Eder, J., Koehler, J., Reijers, H.A. (eds.) BPM 2009. LNCS, vol. 5701, pp. 294–309. Springer, Heidelberg (2009)
Klai, K., Tata, S., Chebbi, I.: An Observation-based Algorithm for Workflow Matching. In: Proceeding of MSVVEIS, pp. 193–197 (2006)
Klai, K., M’bareck, N.O.A., Tata, S.: Behavioral Technique for Workflow Abstraction and Matching. In: Dustdar, S., Fiadeiro, J.L., Sheth, A.P. (eds.) BPM 2006. LNCS, vol. 4102, pp. 477–483. Springer, Heidelberg (2006)
Ahmed, A., Mirza, E., Ehsan, N., Awan, S.A., Ishaque, A.: Information Technology: A Means of Quality in Healthcare. In: 3rd IEEE International Conference on Computer Science and Information Technology (ICCSIT), pp. 26–30 (2010)
Lenz, R., Reichert, M.: IT Support for Healthcare Processes - Premises, Challenges, Perspectives. Data & Knowledge Engineering 61(1), 39–58 (2007)
Ammenwerth, E., Buchauer, A., Bludau, B., Haux, R.: Mobile Information and Communication Tools in the Hospital. International Journal of Medical Informatics 57(1), 21–40 (2000)
Hoher, M., Muller, A., Reinshagen, M., Bauer, S., Kestler, H.A.: A Stepwise Approach Towards a Hospital-Wide Electronic Patient Record Archiving System. Computers in Cardiology, 287–290 (2000)
Daknou, A., Zgaya, H., Hammadi, S., Hubert, H.: A Dynamic Patient Scheduling at The Emergency Department in Hospitals. In: IEEE Workshop on Health Care Management (WHCM), pp. 1–6 (2010)
Ma, L., Gong, Y., Wang, L., Li, D.: Process Management of Large-Scale Medical Facilities Supported by Information Technology. In: International Conference on Logistics Systems and Intelligent Management, pp. 1169–1172 (2010)
Ahsan, K., Shah, H., Kingston, P.: Healthcare Modelling through Enterprise Architecture: A Hospital Case. In: Proceedings of ITNG, pp. 460–465 (2010)
Aguilera, A., Herrera, E., Subero, A.: Medical Coordination Work Based in Agents. Biomedical Engineering, 122–126 (2008)
Chang, H.H., Chou, P.B., Ramakrishnan, S.: An Ecosystem Approach for Healthcare Services Cloud. In: IEEE International Conference on e-Business Engineering, Macau, China, pp. 608–612 (2009)
Dwivedi, A., Bali, R.K., James, A.E., Naguib, R.N.G.: Workflow Management Systems: the Healthcare Technology of the Future? In: 23rd Annual International Conference of the IEEE - Engineering in Medicine and Biology Society (EMBS), Istanbul, Turkey, pp. 3887–3890 (2001)
Anzböck, R., Dustdar, S.: Interorganizational Workflow in the Medical Imaging Domain. In: Proceedings of the 5th International Conference on Enterprise Information Systems (ICEIS). Kluwer Academic Publishers, Angers (2003)
Andersson, T., Petersson, S., Värbrand, P.: Calculating the Preparedness for an Efficient Ambulance Health Care. In: 7th International IEEE Conference on Intelligent Transportation Systems, p. 785 (2004)
Hagtvedt, R., Ferguson, M., Griffin, P., Jones, G.T., Keskinocak, P.: Cooperative Strategies to Reduce Ambulance Diversion. In: Proceedings of the Winter Simulation Conference (WSC), pp. 1861–1874 (2009)
Mandellos, G.J., Lymperopoulos, D.K., Koukias, M.N., Tzes, A., Lazarou, N., Vagianos, C.: A Novel Mobile Telemedicine System for Ambulance Transport. Design and Evaluation. In: Proceedings of the 26th Annual International Conference of the IEEE Engineering in Medecine and Biology Society, San Francisco, CA, USA, pp. 1–5 (2004)
TINA TIme petri Net Analyzer, http://homepages.laas.fr/bernard/tina/
LPT: Little Parametric Tool, http://www.lirmm.fr/~godary/SOFT/Software_en.html
Pezze, M., Young, M.: Time Petri Nets: A Primer Introduction. Tutorial Presented at the Multi-Workshop on Formal Methods in Performance Evaluation and Applications, Zaragoza, Spain, pp. 41–46 (1999)
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2012 Springer-Verlag Berlin Heidelberg
About this paper
Cite this paper
Makni, M., Hadj-Alouane, N.B., Tata, S., Yeddes, M. (2012). Negotiating Deadline Constraints in Inter-organizational Logistic Systems: A Healthcare Case Study. In: Daniel, F., Barkaoui, K., Dustdar, S. (eds) Business Process Management Workshops. BPM 2011. Lecture Notes in Business Information Processing, vol 100. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-28115-0_11
Download citation
DOI: https://doi.org/10.1007/978-3-642-28115-0_11
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-642-28114-3
Online ISBN: 978-3-642-28115-0
eBook Packages: Computer ScienceComputer Science (R0)