Abstract
Social software is a new paradigm that is spreading quickly in society, organizations and economics. It supports social interaction and social production. Social interaction is the interaction of non-predetermined individuals. Social production is the creation of artifacts, by combining the input from independent contributors without predetermining the way to do this [1]. Users are supported in creating new contacts, presenting themselves and collaborating with other users. As a result, content, knowledge and software is not created by a hierarchy of experts, but by combining a multitude of contributions of independent authors/actors. Examples for such a social production are wikis, blogs, social bookmarking and tagging, etc.
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Schmidt, R., Nurcan, S.: BPM and Social Software. In: Ardagna, D., et al. (eds.) BPM 2008 Workshops. LNBIP, vol. 17, pp. 623–624. Springer, Heidelberg (2009)
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Nurcan, S., Schmidt, R. (2010). Introduction. In: Rinderle-Ma, S., Sadiq, S., Leymann, F. (eds) Business Process Management Workshops. BPM 2009. Lecture Notes in Business Information Processing, vol 43. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-12186-9_18
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DOI: https://doi.org/10.1007/978-3-642-12186-9_18
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