Abstract
When a computer application is being designed or re-engineered, especially a user-centred application, communication between ergonomists and computer scientists is very important. However, the formalisms used to describe ergonomic problems and recommendations are often based on natural language. Consequently, the results of ergonomic evaluation can be poorly understood or interpreted by computer scientists. To remedy this problem, we propose a method, called ErgoPNets. The method creates common work support for both the ergonomists and the computer scientists working on the same project. Comprehensible for everyone, this support must provide an efficient tool that can be used by each person involved. ErgoPNets uses Petri nets to model Human-Computer Interaction (HCI) procedures and ergonomic criteria to model the ergonomic analysis. A first experimentation has been performed with designers/developers and academic researchers.
The original version of this chapter was revised: The copyright line was incorrect. This has been corrected. The Erratum to this chapter is available at DOI: 10.1007/978-3-642-11750-3_10
Chapter PDF
Similar content being viewed by others
Keywords
References
Horsky, J., Kuperman, G.J., Patel, V.L.: Comprehensive analysis of medication dosing error related to CPOE. JAMIA 12, 337–382 (2005)
Leveson, N.G., Turner, C.S.: An investigation of the Therac-25 accidents. Computer 26, 18–41 (1993)
Taylor, J.R.: The contribution of the design to accidents. Safety Sciences 45, 61–73 (2007)
Livari, N.: Representing the User’ in software development—a cultural analysis of usability work in the product development context. Inter. With Computers 18, 635–664 (2006)
Gulliksen, J., Boivie, I., Göransson, B.: Usability professionals—current practices and future development. Interacting With Computers 18, 568–600 (2006)
Lewis, C., Wharton, C.: Cognitive Walkthroughs. In: Helander, M., Landauer, T.K. (eds.) Handbook of Human-Computer Interaction, 2nd edn., pp. 717–732. Elsevier Science, Amsterdam (1997)
Microsoft: The Windows Interface Guidelines for Software Design: An application Design Guide. Microsoft Press, Redmond (1995)
Shneiderman, B.: Designing the User Interface: Strategies for Effective Human-Computer Interaction, 2nd edn. Addison-Wesley Publishing Company, Massachusetts (1992)
Evalab, Ergonomic evaluation of the GENOIS software, Project Report, Evalab Laboratory Lille, France (2006)
Bernonville, S., Kolski, C., Beuscart-Zéphir, M.C.: Contribution and limits of UML models for task modelling in a complex organizational context: case studyin the healthcare domain. In: Soliman, K.S. (ed.) Internet and Information Technology in Modern Organizations: Challenges & Answers, Proc. 5th IBIMA Conf., Cairo, Egypt, pp. 119–127 (2005)
Bernonville, S., Kolski, C., Beuscart-Zéphir, M.C.: Towards an Assistance for Selecting Methods and Models for Interactive Software Design or Re-engineering within Complex Organisation: Application Case of a CPOE Software. In: Badr, Y., Chbeir, R., Pichappan, P. (eds.) Proc. of the second IEEE Int. Conference on Digital Information Management, Lyon, Workshop sessions, October 28-31, pp. 597–602. IEEE Press, Los Alamitos (2007)
Bernonville, S., Leroy, N., Kolski, C., Beuscart-Zéphir, M.C.: Explicit combination between Petri Nets and ergonomic criteria: basic principles of the ErgoPNets method. In: Proc. of the 25th Edition of EAM 2006, European Annual Conference on Human Decision-Making and Manual Control, Valenciennes, PUV, September 27-29 (2006) ISBN 2-905725-87-7
Beuscart-Zéphir, M.C., Pelayo, S., Guerlinger, S., Anceaux, F., Kulik, J.F., Meaux, J.J., Degoulet, P.: Computerized “Physician” Order Entry (CPOE): missing the “N”, standing for Nurse. In: Physicians and Nurses activity analysis and comparison with Paper-based and Computerized Order Entry systems, IT in Health Care: Sociotechnical Approaches, Portland Oregon, USA (2004)
Bernonville, S., Kolski, C., Leroy, N., Beuscart-Zéphir, M.: Integrating the SE and HCI models in the human factors engineering cycle for re-engineering Computerized Physician Order Entry systems for medications: basic principles illustrated by a case study. International Journal of Medical Informatics, doi:10.1016/j.ijmedinf.2008.04.003 (in press)
Mayhew, D.J.: The usability engineering lifecycle. Morgan Kaufmann Publishers, San Francisco (1999)
Cockton, G., Lavery, D., Woolrych, A.: Inspection-based evaluations. In: Jacko, J.A., Sears, A. (eds.) Handbook of Task Analysis for Human-Computer Interaction, pp. 1118–1138. Lawrence Erlbaum Associates, London (2003)
Abed, M., Ezzedine, H.: Vers une démarche intégrée de conception-évaluation des systèmes Homme-Machine. Journal of Decision Systems 7, 147–175 (1998)
Palanque, P., Bastide, R.: Synergistic modelling of tasks, system and users using formal specification techniques. Interacting With Computers 9, 129–153 (1997)
Moussa, F., Riahi, M., Kolski, C., Moalla, M.: Interpreted Petri Nets used for human-machine dialogue specification. Integrated Computer-Aided Engineering 9, 87–98 (2002)
De Rosis, F., Pizzutilo, S., De Carolis, B.: Formal description an evaluation of user-adapted interfaces. International Journal of Human-Computer Studies 49, 95–120 (1998)
Ezzedine, H., Trabelsi, A., Kolski, C.: Modelling of an interactive system with an agent-based architecture using Petri nets, application of the method to the supervision of a transport system. Mathematics and Computers in Simulation 70, 358–376 (2006)
Palanque, P.: Modélisation par objets coopératifs interactifs d’interfaces homme-machines dirigées par l’utilisateur. Thèse de Doctorat, Université de Toulouse 1 (1992)
Bastide, R., Navarre, D., Palanque, P.: A tool-supported design framework for safety critical interactive systems. Interacting with Computers 15, 309–328 (2003)
Tabary, D., Abed, M.: A software environment task object oriented design (ETOOD). Journal of Systems and Software 60, 129–140 (2002)
Abed, M., Tabary, D., Kolski, C.: Using Formal Specification Techniques for the Modelling of Tasks and Generation of HCI Specifications. In: Diaper, D., Stanton, N. (eds.) The Handbook of Task Analysis for Human-Computer Interaction, vol. 5, pp. 503–529. Lawrence Erlbaum Associates, Mahwah (2003)
Palanque, P., Farenc, C., Bastide, R.: Embedding Ergonomic Rules As Generic Requirements in a Formal Development Process of Interactive Software. In: Proceedings of Interact 1999, pp. 408–416. IOS Press, Amsterdam (1999)
Ezzedine, H., Kolski, C.: Modelling of cognitive activity during normal and abnormal situations using Object Petri Nets, application to a supervision system. Cognitive, Technology and Work 7, 167–181 (2005)
Abed, M., Bernard, J.M., Angué, J.C.: Method for comparing task model and activity model. In: Proceedings 11th European annual conference Human Decision Making and Manual Control, Valenciennes, France (1992)
Kahn, J., Prail, A.: Formal Usability Inspection. In: Nielsen, J., Mack, R.L. (eds.) Usability inspection method, pp. 141–171. John Wiley & Son, New York (1993)
Vanderdonckt, J., Farenc, C. (eds.): Tools for working with guidelines. Springer, London (2000)
Bastien, J.M.C., Scapin, D.L.: Ergonomic Criteria for the Evaluation of Human-Computer Interfaces, Rapport technique INRIA, 156 (1993)
Bastien, J.M.C., Scapin, D.L., Leulier, C.: The ergonomic criteria and the ISO/DIS 9241-10 dialogue principles: a pilot comparison in an evaluation task. Interacting With Computers 11, 299–322 (1999)
Barboni, E., Navarre, D., Palanque, P., Bazalgette, D.: PetShop: A Model-Based Tool for the Formal Modelling and Simulation of Interactive Safety Critical Embedded Systems. In: Proceedings of HCI’Aero conference (Demonstration) (HCI’Aero 2006), Seattle, USA (September 2006)
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2010 Springer-Verlag Berlin Heidelberg
About this paper
Cite this paper
Bernonville, S., Kolski, C., Leroy, N., Beuscart-Zéphir, MC. (2010). First Experimentation of the ErgoPNets Method Using Dynamic Modeling to Communicate Usability Evaluation Results. In: Palanque, P., Vanderdonckt, J., Winckler, M. (eds) Human Error, Safety and Systems Development. Lecture Notes in Computer Science, vol 5962. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-11750-3_7
Download citation
DOI: https://doi.org/10.1007/978-3-642-11750-3_7
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-642-11749-7
Online ISBN: 978-3-642-11750-3
eBook Packages: Computer ScienceComputer Science (R0)