Abstract
The user’s knowledge plays a pivotal role in the usability and experience of any information system. Based on a semantic network and query logs, this paper introduces a metric for users’ knowledge on a topic. The finding that people often return to several sets of closely related, well-known, topics, leading to certain concentrated, highly activated areas in the semantic network, forms the core of this metric. Tests were performed determining the knowledgeableness of 32,866 users on in total 8 topics, using a data set of more than 6 million queries. The tests indicate the feasibility and robustness of such a user-centered indicator.
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van der Sluis, F., van den Broek, E.L. (2010). Modeling User Knowledge from Queries: Introducing a Metric for Knowledge . In: An, A., Lingras, P., Petty, S., Huang, R. (eds) Active Media Technology. AMT 2010. Lecture Notes in Computer Science, vol 6335. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-15470-6_41
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DOI: https://doi.org/10.1007/978-3-642-15470-6_41
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