Abstract
Intelligent Virtual Agent (IVA) systems are notoriously difficult to evaluate, particularly due to the subjectivity involved. From the various efforts to develop standard evaluation schemes for IVA systems the scheme proposed by Isbister & Doyle, which evaluates systems across five categories, seems particularly appropriate. To examine how these categories are being used, the evaluations presented in the proceedings of IVA ’07 and IVA ’08 are summarised and the extent to which the five categories in the Isbister & Doyle scheme are used is highlighted.
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Isbister, K., Doyle, P.: Design and evaluation of embodied conversational agents: A proposed taxonomy. In: Proceedings of the 1st International Conference on Autonomous Agents and Multi-Agent Systems (AAMAS 2002) -Conference Workshop: Embodied Conversational Agents -Let‘s Specify and Evaluate Them (2002)
Pelachaud, C., Martin, J.-C., André, E., Chollet, G., Karpouzis, K., Pelé, D. (eds.): IVA 2007. LNCS (LNAI), vol. 4722. Springer, Heidelberg (2007)
Prendinger, H., Lester, J., Ishizuka, M. (eds.): 8th International Conference on Intelligent Virtual Agents. LNCS (LNAI), vol. 5208. Springer, Heidelberg (2008)
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Mac Namee, B., Dunne, M. (2009). Widening the Evaluation Net. In: Ruttkay, Z., Kipp, M., Nijholt, A., Vilhjálmsson, H.H. (eds) Intelligent Virtual Agents. IVA 2009. Lecture Notes in Computer Science(), vol 5773. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-04380-2_74
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DOI: https://doi.org/10.1007/978-3-642-04380-2_74
Publisher Name: Springer, Berlin, Heidelberg
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