Abstract
A cognitive evaluation of a sample of first wave of ambient intelligent prototypes was used to identify key implications for universal access in ambient intelligence environments, using a simple model of cognitive factors (Simplex Two). Emotional aspects of the user experience were the least well developed. A study of user experience, with two intelligent prototypes, one less intelligent and irritating showed a substantial impact of negative emotions on user performance that was independent of age. Surprising, performance changed significantly but ratings of perceived difficulty did not, suggesting caution in their uses. Finally, a case study of the user-participative development of a PDA for use with ambient intelligence confirmed the importance of emotional factors in inclusive design. Clearly, well structured and systematic methodologies (e.g. UUID) can consider the users’ emotional experience and inform the construction of ambient intelligence prototypes and systems.
This is a preview of subscription content, log in via an institution to check access.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Preview
Unable to display preview. Download preview PDF.
Similar content being viewed by others
References
Adams, R.G.: Universal access through client-centred cognitive assessment and personality profiling. In: Stary, C., Stephanidis, C. (eds.) User-Centered Interaction Paradigms for Universal Access in the Information Society. LNCS, vol. 3196, pp. 3–15. Springer, Heidelberg (2004)
Adams, R.G.: Natural computing and interactive system design. Pearson Education, Essex (2005)
Adams, R,: Decision and Stress: Cognition and e-Accessibility in the Information Workplace. Universal Access in the information Society (In press, 2006)
Adams, R.G., Langdon, P.M.: SIMPLEX: a simple user check-model for inclusive design. In: Stephanidis, C. (ed.) Universal Access in HCI: inclusive design in the information society, Lawrence Erlbaum, Mahwah (2003a)
Adams, R., Langdon, P.: Principles and concepts for information and communication technology design. Journal of Visual Impairment and Blindness 97, 602–611 (2003b)
Adams, R.G., Langdon, P.M.: Assessment, insight and awareness in design for users with special needs. In: Keates, S., Clarkson, J., Langdon, P., Robinson, P. (eds.) Designing a more inclusive world, Springer, London (2004)
Adams, R., Langdon, P., Clarkson, P.J.: a systematic basis for developing cognitive assessment methods for assistive technology. In: Keates, S., Langdon, P., Clarkson, P.J., Robinson, P. (eds.) Universal Access and Assistive Technology, pp. 53–62. Springer, London (2002)
Adams, R.G., Whitney, G.: Accessibility for all and tacit knowledge requirements of systems at work. In: Published proceedings of CEN / CENELEC / ETSI, Nice, France (2003)
Adams, R.G., Whitney, G., Langdon, P.: Universal access heuristics for blind and visually impaired people who use ICT. In: Stephanidis, C. (ed.) Universal Access in HCI: inclusive design in the information society, Lawrence Erlbaum, Mahwah (2003)
Broadbent, D.E.: Decision and stress. Academic Press, London (1971)
Broadbent, D.E.: The Maltese cross: A new simplistic model for memory. The Behavioral and Brain Sciences 7, 55–94 (1984)
Card, S.K., Moran, T.P., Newell, A.: The psychology of human-computer interaction. Lawrence Erlbaum, Hillsdale (1983)
den Os, E., Boves, L.: Towards ambient intelligence: multimodal computers that understand our intentions. In: Proceedings, eChallenges e2003. Ozone IST Project (2003), Final report, www.hitech.projects.com/euprojects/ozone/public_docs/ozone-phr-19Jan05-project-jg.pdf
Keates, S., Adams, R., Bodine, C., Czaja, S., Gordon, W., Gregor, P., Hacker, E., Hanson, V., Laff, M., Lewis, C., Pieper, M., Richards, J., Rose, D., Savidis, A., Schultz, G., Snayd, P., Trewin, S., Varker, P.: Cognitive and learning difficulties and how they affect access to IT systems. Universal Access in the information Society (In press, 2006)
Latta, J.: EUSAI (Ambient Intelligence) 2004 WAVE 0503 1/21/05 (2005), http://www.wave-report.com/conference_reports/2004/AmbientIntelligence2004.htm , Viewed 7/22/2006
Pinker, S.: How the mind works. Penguin, London (1998)
Salvendy, G.: Foreword. In: Stephanidis, C. (ed.) User interfaces for all: concepts, methods and tools, Lawrence Erlbaum Associates, Mahwah (2001)
Savidis, A., Stephanidis, C.: Development requirements for implementing unified user interfaces. In: Stephanidis, C. (ed.) User interfaces for all: concepts, methods and tools, Lawrence Erlbaum Associates, Mahwah (2001)
Stephanidis, C.: User interfaces for all: new perspectives into human-computer interaction. In: Stephanidis, C. (ed.) User interfaces for all: concepts, methods and tools, Lawrence Erlbaum Associates, Mahwah (2001)
Stephanidis, C., Paramythis, A., Sfyrakis, M., Savidis, A.: A case study in unified user interface development: The AVANTI web browser. In: Stephanidis, C. (ed.) User interfaces for all: concepts, methods and tools, Lawrence Erlbaum Associates, Mahwah (2001)
Author information
Authors and Affiliations
Editor information
Rights and permissions
Copyright information
© 2007 Springer Berlin Heidelberg
About this paper
Cite this paper
Adams, R., Russell, C. (2007). Lessons from Ambient Intelligence Prototypes for Universal Access and the User Experience. In: Stephanidis, C., Pieper, M. (eds) Universal Access in Ambient Intelligence Environments. Lecture Notes in Computer Science, vol 4397. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-71025-7_15
Download citation
DOI: https://doi.org/10.1007/978-3-540-71025-7_15
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-540-71024-0
Online ISBN: 978-3-540-71025-7
eBook Packages: Computer ScienceComputer Science (R0)