Abstract
We put forward an architectural framework that promotes the externalisation of the social dimension that arises in software-intensive systems which, like in healthcare, exhibit interactions between humans (social components) and technical components (devices, computer-based systems, and so on) that are critical for the domain in which they operate. Our framework is based on a new class of architectural connectors (social laws) that provide mechanisms through which the biddability of human interactions can be taken into account and the sub-ideal situations that result from the violation of organisational norms can be modelled and acted upon by reconfiguring the socio-technical systems. Our approach is based on formal, algebraic graph-based representations and transformations.
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El-Hassan, O., Fiadeiro, J.L., Heckel, R. (2008). Managing Socio-technical Interactions in Healthcare Systems. In: ter Hofstede, A., Benatallah, B., Paik, HY. (eds) Business Process Management Workshops. BPM 2007. Lecture Notes in Computer Science, vol 4928. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-78238-4_36
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DOI: https://doi.org/10.1007/978-3-540-78238-4_36
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