Abstract
Nowadays, information workers often work within networked structures, where relations between individuals become active according to the needs and workers multitask between several collaborations. One of the difficulties pointed out in these studies lies in keeping track of the many collaborations and ties to others, managing the relationships involved and the different roles and activities in each situation. Two important activities in this context are remembering (who one is or could be collaborating with, in what capacity, pending tasks, etc.) and communicating (as a means to strengthen relationships, negotiate joint work or keep others informed.) In this paper, we explore the possibility of linking relationships to activities through interaction analysis. More specifically, we explore content analysis as a means to determine collaboration themes and identify artifacts or resources that pertain to a certain social world.
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Vivacqua, A.S., de Souza, J.M., Barthès, JP. (2007). Relating Interactions to Artifacts Through Content Analysis: A Practical Investigation. In: Haake, J.M., Ochoa, S.F., Cechich, A. (eds) Groupware: Design, Implementation, and Use. CRIWG 2007. Lecture Notes in Computer Science, vol 4715. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-74812-0_21
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DOI: https://doi.org/10.1007/978-3-540-74812-0_21
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