Evaluation of an Approach to Expertise Finding

1. Shadbolt, N.R., O’Hara, K.: Aktuality: An overview of the aims, ambitious and assumptions of the advanced knowledge technologies interdisciplinary research collaboration. In: Shadbolt, N.R. (ed.) Advanced Knowledge Technologies: Selected Papers 2003, pp. 1–11. AKT (2003)

   Google Scholar 

2. Becerra-Fernandez, I.: The role of artifical intelligence technologies in the implementation of People–Finder knowledge mangement tools. Knowledge Based Systems 13, 315–320 (2000)

   Article  Google Scholar 

3. Streeter, L.A., Lochbaum, K.E.: An expert/expert locating system based on automatic representation of semantic structure. In: Proceedings of the Fourth IEEE Conference on Artificial Intelligence Applications, pp. 345–349. Computer Society of the IEEE, San Diego (1988)

   Chapter  Google Scholar 

4. Kautz, H.A., Selman, B., Shah, M.: Referral Web: Combining socail networks and collaberative filtering. Communications of ACM 40, 63–65 (1997)

   Article  Google Scholar 

5. Krulwich, B., Burkey, C.: The ContactFinder agent: Answering bulletin board questions with referrals. In: Proceedings of the Thirteenth National Conference on Artificial Intelligence and Eighth Innovative Applications of Artificial Intelligence Conference, Portland, OR, vol. 1, pp. 10–15 (1996)

   Google Scholar 

6. Foner, I.N.: Yenta: A multi-agent referral-based matchmaking system. In: Proceedings of the First International Conference on Autonomous Agents, Marina del Rey, CA, pp. 301–307 (1997)

   Google Scholar 

7. Pikrakis, A., Bitsikas, T., Sfakianakis, S., Hatzopoulos, M., DeRoure, D., Hall, W., Reich, S., Hill, G., Stairmand, M.: memoir - software agents for finding similar users by trails. In: Proceedings of the Third International Conference and Exhibition on the Practical Application of Intelligent Agents and Multi-agents, London, UK, pp. 453–466 (1998)

   Google Scholar 

8. McDonald, D.W., Ackerman, M.S.: Expertise recommender: a flexible recommendation system and architecture. In: ACM 2000 Conference on Computer Supported Cooperative Work, pp. 231–240. ACM, New York (2000)

   Chapter  Google Scholar 

9. Vivacqua, A.S.: Agents for expertise location. In: Proceedings of the AAAI Spring Symposium on Intelligent Agents is Cyberspace, Standford, CA, pp. 9–13 (1999)

   Google Scholar 

10. Crowder, R., Hughes, G., Hall, W.: An agent based approach to finding expertise. In: Karagiannis, D., Reimer, U. (eds.) PAKM 2002. LNCS (LNAI), vol. 2569, pp. 179–188. Springer, Heidelberg (2002)

    Chapter  Google Scholar 

11. Kanfer, A., Sweet, J., Schlosser, A.: Humanizing the net: Social navigation with a ‘know-who’ e-mail agent. In: Proceedings of the Third Conference on Human Factors and the Web. Denver, Co (1997), Available at http://archive.ncsa.uiuc.edu/edu/trg/human/

12. Cohen, D., Prusak, L.: Networks and communities. In: Cohen, D., Prusak, L. (eds.) Good Company: How Social Capital Makes Organizational Work. Harvard Business School Press, Boston (2001)

    Google Scholar 

13. Mattox, D., Maybury, M., Morey, D.: Enterprise expert and knowledge discovery. In: Proceedings of the 8th International Conference on Human-Computer Interaction (HCI International 1999), Munich, Germany, pp. 303–307 (1999)

    Google Scholar 

14. Crowder, R., Bracewell, R., Hughes, G., Kerr, M., Knott, D., Moss, M., Clegg, C., Hall, W., Wallace, K., Waterson, P.: A future vision for the engineering design environment. A future sociotechnical scenario. In: International Conference on Engineering Design, ICED 2003, Stockholm (2003)

    Google Scholar 

15. Joachims, T.: Estimating the generalization performance of a SVM efficiency. In: Proceedings of the Seventeenth International Conference on Machine Learning, Stanford, CA, pp. 431–438 (2000)

    Google Scholar 

16. Sebastiani, F.: Machine learning in automated text categorization. ACM Computing Surveys 34, 1–47 (2002)

    Article  MathSciNet  Google Scholar 

17. Sim, Y.W.: Capturing Organisational Knowledge from Documentation for Expert Finding. PhD thesis, School of Electronics and Computer Science, University of Southampton (2004)

    Google Scholar 

18. Maybury, M., Amore, D., House, R.: Awareness of organizational expertise. Technical papers, MITRE (2000)

    Google Scholar 

19. Salton, G.: Advanced information-retrieval models. In: Salton, G. (ed.) Automatic Text Processing. Addison-Wesley Publishing Company, Reading (1989)

    Google Scholar 

20. Lewis, D.D.: Evaluating text categorization. In: Proceedings of Speech and Natural Language Workshop, pp. 312–318 (1991)

    Google Scholar 

Download references