Abstract
Tourism is one of today’s most relevant industries. It is a data intensive, complex sector that can involve various stakeholders, services and technologies in varying proportions and on different scales. ICT plays a key role in supporting tourism. In this paper we focus on ICT as a key enabler for effective information exchange and provision of value-added services to end-users, and we discuss how tourism can benefit from digital ecosystems as a means for creating relationship environments of stakeholders from both the public and the private sector. In particular, we present a selection of tourism-oriented end-user applications enabled by the E015 Digital Ecosystem operating in Italy since 2013.
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The authors would like to thank all of the promoters and participants of the E015 Digital Ecosystem.
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Zuccalà, M., Verga, E.S. (2018). Supporting Tourism Through Digital Ecosystems: The E015 Experience. In: Stangl, B., Pesonen, J. (eds) Information and Communication Technologies in Tourism 2018. Springer, Cham. https://doi.org/10.1007/978-3-319-72923-7_7
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DOI: https://doi.org/10.1007/978-3-319-72923-7_7
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