Nothing Special   »   [go: up one dir, main page]

Skip to main content

In-Store Shopping Experience Enhancement: Designing a Physical Object-Recognition Interactive Renderer

  • Conference paper
  • First Online:
Interactivity, Game Creation, Design, Learning, and Innovation (ArtsIT 2017, DLI 2017)

Abstract

Following the rapid spread of online-shopping services on both internet and smart devices, the traditional way of promoting and trading in physical retail stores has been challenged. To increase sales, retailers have spent an enormous amount of resources to maintain the attractions of ‘traditional’ physical store in a digital shopping behaviour dominated world. Unfortunately, the outcome leaves much to be desired.

This study discusses the need of such hybrid-shopping style through an integrated process of customer investigation, observation and user testing. This paper using footwear shopping as a case study. The authors proposed an inventive installation to re-strengthen the inter-connections among customers, products and retailers using physical object recognition and 3D projection mapping technologies. This interactive installation allows customers to personalize their preferences through manipulating the physical products with Augmented Reality (AR) rendering effects. Furthermore, this system also provides an alternative solution to reform the product-promotion and production progress. This design can be applied to the promotion of many other kind of products.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Subscribe and save

Springer+ Basic
$34.99 /Month
  • Get 10 units per month
  • Download Article/Chapter or eBook
  • 1 Unit = 1 Article or 1 Chapter
  • Cancel anytime
Subscribe now

Buy Now

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 129.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 169.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Similar content being viewed by others

References

  1. PWC: making a difference global annual review 2016. PWC (2016)

    Google Scholar 

  2. Gustafson, K.: The Incredible Shrinking American Retail Store. The Fiscal Times, 23 January 2014. http://www.thefiscaltimes.com/Articles/2014/01/23/Incredible-Shrinking-American-Retail-Store

  3. Tsai, H.-T., Huang, H.-C.: Determinants of e-repurchase intentions: an integrative model of quadruple retention drivers. J. Inf. Manag. 44(3), 231–239 (2007). Department of International Business, Yuan Ze University, Chung-Li, Taoyuan, Taiwan, ROC

    Article  Google Scholar 

  4. Chiagouris, L., Ray, I.: Customers on the web are not all created equal: the moderating role of internet shopping experience. Int. Rev. Retail Distrib. Consum. Res. 20(2), 251–271 (2010)

    Article  Google Scholar 

  5. Mobach, M.P.: The impact of physical changes on customer behavior. Manag. Res. Rev. 36, 278–295 (2010)

    Article  Google Scholar 

  6. Wallace, S.: The State of Retail. TimeTrade Systems, Inc., Tewksbury (2015)

    Google Scholar 

  7. Daae, J., Boks, C.: A classification of user research methods for design for sustainable. J. Clean. Prod. 106, 680–689 (2015)

    Article  Google Scholar 

  8. Norman, A.D.: The Design of Everyday Things. MIT Press, London (1988)

    Google Scholar 

  9. Watch, M.: 10 retailers closing the most stores. Accessed 25 Mar 2015

    Google Scholar 

  10. Pavitt, D.: Retailing and the super high street: the future of the electronic home shopping industry. Int. J. Retail Distrib. Manag. 25, 38–43 (1997)

    Article  Google Scholar 

  11. Reimers, V., Clulow, V.: Retail centres: it’s time to make them convenient. Int. J. Retail Distrib. Manag. 37, 541–562 (2009). Emerald Group Publishing Limited

    Article  Google Scholar 

  12. Chen, S.-J., Chang, T.-Z.: A descriptive model of online shopping process: some empirical results. Int. J. Serv. Ind. Manag. 14(5), 556–569 (2003). MCB UP Ltd

    Article  Google Scholar 

  13. Wang, S.J.: Fields Interaction Design (FID): The Answer to Ubiquitous Computing Supported Environments in the Post-information Age. Homa & Sekey Books, Paramus (2013)

    Google Scholar 

  14. Wang, S.J., Moriarty, P., Wu, S.Z.: Tangible interaction design: preparing future designers for the needs of industrial innovation. Procedia Technol. 20, 162–169 (2015)

    Article  Google Scholar 

  15. Bimber, O., Raskar, R.: Spatial Augmented Reality: Merging Real and Virtual Worlds. A K Peters, Wellesley (2005)

    Book  Google Scholar 

  16. Rowe, A.: Designing for engagement in mixed reality experiences that combine projection mapping and camera-based interaction. J. Digit. Creat. 25, 1–14 (2014). Routledge

    Google Scholar 

  17. Coelho, P.S., Henseler, J.: Creating customer loyalty through service customization. Eur. J. Mark. 46(3/4), 331–356 (2012)

    Article  Google Scholar 

  18. Itamar, S.: Determinants of customers’ responses to customized offers: conceptual framework and research propositions. J. Mark. 69(1), 32–45 (2005)

    Article  Google Scholar 

  19. Siegl, C., et al.: Real-time pixel luminance optimization for dynamic multi-projection mapping. J. ACM Trans. Graph. (TOG) 34(6), 1–11 (2015)

    Article  Google Scholar 

Download references

Acknowledgments

This project is supported by the International Tangible Interaction Design Lab (ITID Lab) at Monash University. The authors are also grateful for all effective feedback, and technical support received from lecturer Warwick Molloy supported on Unity 3D & Vuforia SDK; proofreading support from Adjunct Prof Patrick Moriarty; and TouchDesigner support from Matthew Ragan and Baoruo Si. The authors also thank seminar participants at Monash university and all respondents involved in project research survey and user testing.

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Stephen Jia Wang .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2018 ICST Institute for Computer Sciences, Social Informatics and Telecommunications Engineering

About this paper

Check for updates. Verify currency and authenticity via CrossMark

Cite this paper

Li, J., Liu, J., Wang, S.J. (2018). In-Store Shopping Experience Enhancement: Designing a Physical Object-Recognition Interactive Renderer. In: Brooks, A., Brooks, E., Vidakis, N. (eds) Interactivity, Game Creation, Design, Learning, and Innovation. ArtsIT DLI 2017 2017. Lecture Notes of the Institute for Computer Sciences, Social Informatics and Telecommunications Engineering, vol 229. Springer, Cham. https://doi.org/10.1007/978-3-319-76908-0_11

Download citation

  • DOI: https://doi.org/10.1007/978-3-319-76908-0_11

  • Published:

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-76907-3

  • Online ISBN: 978-3-319-76908-0

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics