Abstract
Hospitals and other healthcare providers have been using the available technological resources in providing treatments targeted at improving quality for the treatments for citizens. The resulted collaborative environment is characterized by strong process coordination and information management and closely related to the concept of interoperability. The analysis of the different capabilities of the hospitals in terms of interoperability perspectives provides a very appropriate diagnostic tool for actions in improvement of the organizational performance. This kind of assessment can meet in the multi-criteria decision making/analysis (MCDM/A) methods suited approach to analyzing interoperability barriers. This paper investigates the interoperability in the domain of healthcare by deploying the AHP/ANP MCDM/A methods in EIA (Enterprise Interoperability Assessment) background. A conceptual framework is presented to support the development cycle of a proposed EIA structure. The results reveal different frailties in a reference hospital entity under analysis in its domain of action in oncological treatment.
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Scuissiatto, V., Santos, E.A.P., Loures, E.R., Bueno, S., Santos, V. (2017). Interoperability Assessment in Healthcare Based on the AHP/ANP Methods. In: Rocha, Á., Correia, A., Adeli, H., Reis, L., Costanzo, S. (eds) Recent Advances in Information Systems and Technologies. WorldCIST 2017. Advances in Intelligent Systems and Computing, vol 569. Springer, Cham. https://doi.org/10.1007/978-3-319-56535-4_67
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DOI: https://doi.org/10.1007/978-3-319-56535-4_67
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