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Scenario-Based Evaluation of 112 Application “Pomoc”

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Information Systems for Crisis Response and Management in Mediterranean Countries (ISCRAM-med 2016)

Abstract

In this paper evaluation of 112 application “Pomoc” (“Help” in English) is presented. Application provides functionalities of calling European emergency number 112 with automatically sending GPS-based (General Positioning System) location of calling person. Evaluation was realized in the form of scenario-based table-top exercise, where experts from the area of emergency and crisis management could observe potential benefits of using application “Pomoc” in simulated trains crash. Application has been developed during the EU 7th Framework Programme project SOTERIA, which deals with On-line and Mobile Communications for Emergencies (http://soteria.i112.eu/). Paper presents also possibilities and benefits, which were discussed during the exercise, of using social media in crisis and emergency situations. Application “Pomoc” is currently in prototype version, not integrated with 112 system yet.

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Notes

  1. 1.

    EU FP7 project EmerGent: http://www.fp7-emergent.eu/.

  2. 2.

    https://twitter.com/fema/alerts.

  3. 3.

    https://www.facebook.com/about/safetycheck/.

  4. 4.

    Citizens attitude towards Social Media (Infographic): http://www.fp7-emergent.eu/publications/.

  5. 5.

    http://www.redcross.org/get-help/prepare-for-emergencies/mobile-apps.

  6. 6.

    https://play.google.com/store/apps/details?id=pl.tvp.komunikaty&hl=en.

  7. 7.

    Application MapsMe, http://maps.me/en/home.

  8. 8.

    https://play.google.com/store/apps/details?id=gpsfindme.benamati.it&hl=en.

  9. 9.

    http://tujestem.eu/.

  10. 10.

    https://www.facebook.com/czkpoznan/?fref=ts.

  11. 11.

    https://twitter.com/RCB_RP.

  12. 12.

    http://kontakt24.tvn24.pl/.

  13. 13.

    http://www.androidcentral.com/how-use-safety-assistance-features-galaxy-s5.

References

  1. Przybyszewski, M., Stachowicz, A., Olejniczak, T., Choraś, M., Zych, J.: Application “POMOC” – emergency calls with geo-location. In: Proceedings of the 13th International ISCRAM Conference, Rio de Janeiro, Brazil (2016)

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  4. Citizen Survey Summary Report: Project EmerGent. http://www.fp7-emergent.eu/wp-content/uploads/2014/05/CITIZEN-SURVEY-SUMMARY-REPORT.pdf

  5. Negahban, M., Nourjou, R.: Internet of Things for next-generation public safety mobile communications. In: Proceedings of the 13th International ISCRAM Conference, Rio de Janeiro, Brazil (2016)

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  8. Survey of emergency service staff attitudes towards social media: Project EmerGent. http://www.fp7-emergent.eu/publications/

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Acknowledgements

The research leading to these results has received funding from the European Union’s Seventh Framework Programme (FP7/2007–2013) under grant agreement no. 606796 (SOTERIA Project).

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Correspondence to Anna Stachowicz .

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Stachowicz, A., Przybyszewski, M., Zych, J., Młynarek, P., Renk, R. (2016). Scenario-Based Evaluation of 112 Application “Pomoc”. In: Díaz, P., Bellamine Ben Saoud, N., Dugdale, J., Hanachi, C. (eds) Information Systems for Crisis Response and Management in Mediterranean Countries. ISCRAM-med 2016. Lecture Notes in Business Information Processing, vol 265. Springer, Cham. https://doi.org/10.1007/978-3-319-47093-1_3

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