Abstract
Counselling systems such as recommendation systems and virtual coaches assist users to gradually achieve their goals. For that purpose, it is usual to devise a progression plan consisting of intermediate, possibly interrelated, tasks or goals to be accomplished in order to guide counselees from their current state to a (desirable) target state, whilst taking into account their circumstances and needs. Users may also strive to progress in several dimensions or aspects at the same time. However, existing goal modelling proposals are mainly focused on processes and object flows, and do not reflect the variable manner in which user progression may actually take place. In this paper, we propose a user-goal oriented metamodel to represent progressions between user states that serves as a knowledge basis for the construction of adaptive counselling systems. The proposal is exemplified with the design of a virtual coach to promote active ageing in which personalization plays a key role.
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This research is supported by the project DEP2015-70980-R of the Spanish Ministry of Economy and Competitiveness and European Regional Development Fund (ERDF), the COST Action IC1303AAPELE and the Andalusian project P11-TIC-7486.
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Medina-Medina, N., Callejas, Z., Benghazi, K., Noguera, M. (2016). User Progress Modelling in Counselling Systems: An Application to an Adaptive Virtual Coach. In: Comyn-Wattiau, I., Tanaka, K., Song, IY., Yamamoto, S., Saeki, M. (eds) Conceptual Modeling. ER 2016. Lecture Notes in Computer Science(), vol 9974. Springer, Cham. https://doi.org/10.1007/978-3-319-46397-1_36
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