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Communicate! — A Serious Game for Communication Skills —

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Design for Teaching and Learning in a Networked World (EC-TEL 2015)

Part of the book series: Lecture Notes in Computer Science ((LNISA,volume 9307))

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Abstract

Communicate! is a serious game for practicing communication skills. It supports practicing interpersonal communication skills between a health care professional such as a doctor or a pharmacist, or a (business) psychologist, and a patient or client. A player selects a scenario, and holds a consultation with a virtual character. In the consultation, the player chooses between the various options offered in the scenario. The player scores on the learning goals addressed by the scenario, and gets immediate feedback through the effect of the choice between the answer options on the utterance and emotion of the virtual character. Communicate! also offers an editor for scenarios. A scenario is a graph-like structure, extended with several constructs to avoid the development of repetitive structures. We have performed several experiments with Communicate!, both with students to evaluate the use of Communicate! in various programs at Utrecht University, and with teachers to evaluate the development of scenarios for Communicate!

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Authors and Affiliations

  1. Utrecht University, Utrecht, The Netherlands

    Johan Jeuring, Michiel Hulsbergen, Richta IJntema, Vincent Jonker, Nicole Mastenbroek, Maarten van der Smagt, Frank Wijmans & Majanne Wolters

  2. University Medical Centre Utrecht, Utrecht, The Netherlands

    Frans Grosfeld

  3. Faculty of MST, Open University of the Netherlands, Heerlen, The Netherlands

    Johan Jeuring & Bastiaan Heeren

  4. Utrecht, The Netherlands

    Henk van Zeijts

Authors
  1. Johan Jeuring
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  2. Frans Grosfeld
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  3. Bastiaan Heeren
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  4. Michiel Hulsbergen
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  5. Richta IJntema
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  6. Vincent Jonker
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  7. Nicole Mastenbroek
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  8. Maarten van der Smagt
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  9. Frank Wijmans
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  10. Majanne Wolters
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  11. Henk van Zeijts
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Corresponding author

Correspondence to Johan Jeuring .

Editor information

Editors and Affiliations

  1. University of Bath Spa, Bath, UK

    Gráinne Conole

  2. Jožef Stefan Institute, Ljubljana, Slovenia

    Tomaž Klobučar

  3. Technische Universität Darmstadt, Darmstadt, Germany

    Christoph Rensing

  4. Technische Universität Darmstadt, Darmstadt, Germany

    Johannes Konert

  5. IAE Lyon, Université Jean Moulin Lyon 3, Lyon, France

    Elise Lavoué

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© 2015 Springer International Publishing Switzerland

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Jeuring, J. et al. (2015). Communicate! — A Serious Game for Communication Skills —. In: Conole, G., Klobučar, T., Rensing, C., Konert, J., Lavoué, E. (eds) Design for Teaching and Learning in a Networked World. EC-TEL 2015. Lecture Notes in Computer Science(), vol 9307. Springer, Cham. https://doi.org/10.1007/978-3-319-24258-3_49

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  • DOI: https://doi.org/10.1007/978-3-319-24258-3_49

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-24257-6

  • Online ISBN: 978-3-319-24258-3

  • eBook Packages: Computer ScienceComputer Science (R0)

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