Abstract
The paper is presenting results from an information and communication technology (ICT) curriculum development project for the tourism industry, called etCurriculum. After specifying the objectives of the project the various development steps of a curriculum prototype are discussed. Based on Porter and Millar’s (1985) value chain model the specific (re-)qualification requirements of local tourism organisations in the knowledge field of ICT have been recorded by interviewing a representative number of destination management organisation employees. The curriculum prototype was adapted based on these results.
Preview
Unable to display preview. Download preview PDF.
References
Airey, D. & Frontistis, A. (1997). Attitudes to Carriers in Tourism: An Anglo-Greek Comparison. Tourism Management, 18(3), 149–158.
Aizen, I. & Fishbein, M. (1980). Understanding Attitudes and predicting Social Behaviour. Englewood Cliffs: Prentice Hall.
Becker, G. S. (1993). Human Capital: A Theoretical and Empirical Analysis with Special Reference to Education (3rd ed.). Chicago: University of Chicago Press.
Bieger, Th. (2005). Management von Destinationen (6th ed.). Munich — Vienna: Oldenbourg.
Black, K. (2004). A Review of Factors which Contribute to the Internationalisation of a Programme of Study. Journal of Hospitality, Leisure, Sport & Tourism Education, 3(1), 5–18.
Brookes, M. (2002). Evaluating the Student Experience: An Approach to Managing and Enhancing Quality in Higher Education. Journal of Hospitality, Leisure, Sport & Tourism Education, 2(1), 17–26.
Buhalis, D. (2003). eTourism: Information Technology for strategic tourism management. Essex: Prentice Hall-Pearson.
Collins, C. & Buhalis, D. (2004). Enhancing SMTEs Business Performance through the Internet and Online Learning Platforms. In A. Frew (Ed.). ENTER Information and Communication Technologies in Tourism, (pp. 580–591). New York: Springer.
Dale, L., Goodhue, R. & Thompson, L. (1995). Task-Technology Fit and Individual Performance. MIS Quarterly, 19(2), 213–236.
Fuchs, M., Höpken, W., Mirski, P., Ainedter, B., Lembacher, A. (2006). eTourism Curricula Development in Tyrol: A Preliminary Report. In proceedings of 3 rd China Tourism Forum, Hong Kong Polytechnic University, Hong Kong, China: December, 15–16, 2006 (in print).
Grundy, S. (1987). Curriculum: Product or Praxis. Sussex, UK: Falmer.
Hair, J.F. Jr., Anderson, R.E., Tatham, R.L. & Black, W.C. (1995). Multivariate Data Analysis. New Jersey: Prentice Hall.
Haven, C. & Boterill, D. (2003). Virtual Learning Environments in Hospitality, Leisure and Tourism: A Review. Journal of Hospitality, Leisure, Sport & Tourism Education, 2(1), 75–92.
Kyoo, Y.-Ch. (2000). Hotel Management Curriculum Reform based on Required Competencies of Hotel Employees and Career Success in the Hotel Industry. Tourism Management, 21, 473–487.
Lominè, L.L. (2002). Online Learning and Teaching in Hospitality and Leisure: Myths, Opportunities and Challenges. Journal of Hospitality, Leisure, Sport & Tourism Education, 1(1), 43–49.
Mahoney, J. T, & Pandian, J. R. (1992). The Resource Based View within the Conversation of Strategic Management. Strategic Management Journal, 12, 363–380.
Parasuraman, V., Zeithaml, A. & Berry, L. L. (1985). A Conceptual Model of Service Quality and its Implications for Future Research. Journal of Marketing, 49(4), 41–50.
Pechlaner, H. & Fuchs, M. (2002). Towards new skill requirements for destination organisations — an exploratory study. Tourism Analysis, 7(1): 43–53.
Porter, M. E. (1991). Towards a dynamic theory of strategy. Strategic Management Journal, 12, 95–117.
Porter, M. E. & Millar, V. (1985). How information gives you Competitive Advantage. Harvard Business Review, 63(4), 149–160.
Smith, G. & Cooper, Ch. (2000). Competitive Approaches to Tourism and Hospitality Curriculum Design. Journal of Travel Research, 39, 90–95.
Stäudel, T. (1988). Der Kompetenzfragebogen. Ein Verfahren zur Erfassung der Selbsteinschätzung der heuristischen Kompetenz, belastender Emotionen und Verhaltenstendenzen beim Lösen komplexer Probleme. Diagnostica, 34(2), 1–12.
Tribe, J. (2001). Research Paradigms and Tourism Curriculum. Journal of Travel Research, 39, 442–448.
Von Krogh, G., & Roos, J. (1996). Managing Knowledge — Perspectives on Cooperation and Competition. London: Sage.
Vogal, D. & Klassen, J. (2001). Technology Supported Learning: Status, Issues and Trends. Journal of Computer Assisted Learning, 17, 26–35.
Werthner, H. & Klein, S. (1999). Information Technology and Tourism-A Challenging Relationship. Wien — New York: Springer.
Wilson, A. & Laskey N. (2003). Internet based Marketing Research. Marketing Intelligence & Planning, 21(2), 79–84.
Young, R. (1989). A Critical Theory of Education. Hemel Hempstead, UK: Harvester, Wheatsheaf.
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2007 Springer-Verlag Wien
About this paper
Cite this paper
Fuchs, M., Höpken, W., Mirski, P., Lembacher, A., Ainedter, B. (2007). eTourism Curriculum Development: A Destination Management Organisation Perspective. In: Sigala, M., Mich, L., Murphy, J. (eds) Information and Communication Technologies in Tourism 2007. Springer, Vienna. https://doi.org/10.1007/978-3-211-69566-1_48
Download citation
DOI: https://doi.org/10.1007/978-3-211-69566-1_48
Publisher Name: Springer, Vienna
Print ISBN: 978-3-211-69564-7
Online ISBN: 978-3-211-69566-1