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Mining Behavioral Patterns for Conformance Diagnostics

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Business Process Management (BPM 2024)

Abstract

Conformance checking is the field of process mining concerned with the monitoring and reporting of discrepancies between event logs and process models. An often overlooked issue is the entry barrier for conformance checking techniques. On the one hand, constraint-checking methods provide intuitive conformance diagnostics, yet require a significant manual effort and expertise from the users to elicit the corresponding constraints. On the other hand, procedurally-oriented techniques, e.g., alignments, provide low-level conformance results that require a significant interpretation effort from the end-user. Therefore, in this paper, we propose to combine the best of both worlds and present an automated method to generate conformance diagnostics in the form of higher-level behavioral patterns, derived from a procedural model. The approach is implemented as a standalone tool and evaluated against real-life datasets, where it is shown to explain nearly all deviations with good scalability.

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Notes

  1. 1.

    The order is specific to the template library and hence configured by the tool provider/vendor.

  2. 2.

    Evaluation code is available at https://zenodo.org/doi/10.5281/zenodo.10824798.

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Acknowledgements

We thank the Alexander von Humboldt (AvH) Stiftung for supporting our research.

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Correspondence to Eduardo Goulart Rocha .

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Goulart Rocha, E., van Zelst, S.J., van der Aalst, W.M.P. (2024). Mining Behavioral Patterns for Conformance Diagnostics. In: Marrella, A., Resinas, M., Jans, M., Rosemann, M. (eds) Business Process Management. BPM 2024. Lecture Notes in Computer Science, vol 14940. Springer, Cham. https://doi.org/10.1007/978-3-031-70396-6_17

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  • DOI: https://doi.org/10.1007/978-3-031-70396-6_17

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