Abstract
Users produce a significant amount of data in different internet spaces and, after their death, these data constitute part of their digital legacy, which can be managed by third parties. However, what are the perceptions of heirs and legacy managers when interacting with such systems? The aim of this research was to explore the experience of family members and others who inherited digital legacies from loved ones in systems that enable post-mortem digital legacy management. It also sought to understand how heirs interacted with these digital artifacts. To this end, the study was divided into two parts. Initially, a Systematic Literature Review was carried out in search of studies from 2015 to 2022 that addressed such issues. Next, we conducted an in-depth qualitative study with online interviews with people who had inherited digital assets and/or had turned a deceased person’s profile into a digital memorial on Facebook. Based on our findings, we discuss how to enhance and improve aspects that affect interaction involving digital legacy.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Similar content being viewed by others
References
Ataguba, G.: Towards an evaluation of mobile life logging technologies and storytelling in socio-personal grieving spaces. In: Proceedings of the 2018 ACM International Joint Conference and 2018 International Symposium on Pervasive and Ubiquitous Computing and Wearable Computers (2018)
Basset, D.: You Only Live Twice: A Constructivist Grounded Theory Study of the Creation and Inheritance of Digital Afterlives (2019)
Bell, J., Bailey, L., Kennedy, D.: ‘We do it to keep him alive’: bereaved individuals’ experiences of online suicide memorials and continuing bonds. Mortality 20(4), 375–389 (2015)
Beppu, F, Maciel, C.: Perspectivas normativas para o legado digital pós-morte face à lei geral de proteção de dados pessoais. In: Anais do I Workshop sobre as Implicações da Computação na Sociedade. SBC, pp. 73–84 (2020)
Beppu, F., Maciel, C., Viterbo, J.: Contributions of the Brazilian act for the protection of personal data for treating digital legacy. Journal on Interactive Syst. 12(1), 112–124 (2021)
Brasil: Constituição da República Federativa do Brasil de 1988 (1988). https://www.planalto.gov.br/ccivil_03/constituicao/constituicao.htm. Accessed 01 Feb 2023
Brasil: Projeto de Lei nº 4099, de 20 de junho de 2012. Altera o art. 1.788 da Lei nº 10.406, de 10 de janeiro de 2002, que “institui o Código Civil”. Brasília: Câmara dos Deputados (2012). https://www.camara.leg.br/proposicoesWeb/prop_mostrarintegra?codteor=1004679&filename=PL+4099/2012. Accessed 01 Feb 2023
Castro, A.: Cursos de revisão sistemática e metanálise. São Paulo: LEDDIS; Unifesp, 2001 (2001). http://www.usinadepesquisa.com/metodologia/wp-content/uploads/2010/08/meta1.pdf. Accessed 01 Feb 2023
Cousandier, C., Ribeiro, G., Carvalho, C.: O Luto e a Comunicação nas Redes Sociais: Um Estudo Sobre Perfil Póstumo no Facebook. In: 40º Congresso Brasileiro de Ciências da Comunicação. Anais (2017)
DAVI. Dados Além da Vida (2023). https://lavi.ic.ufmt.br/davi/en/. Accessed 12 June 2023
Facebook (2023). https://www.facebook.com/. Accessed 01 Feb 2023
Gach, K., Brubaker, J.: Getting your facebook affairs in order: user expectations in post-mortem profile management. Proceedings of the ACM on Human-Computer Interaction 5(CSCW1), 1–29 (2021)
Gach, K.: How to Delete the Dead: Honoring Affective Connections to Post-mortem Data. University of Colorado at Boulder, Tese de Doutorado (2021)
Gagliano, P., Filho, R.: Novo curso de direito civil, volume 6: direito de família. 9.ed., São Paulo: Saraiva Educação. Edição Kindle (2019)
Houaiss, A., Villar, M., Franco, M.: Dicionário Houaiss da língua portuguesa. Dicionário Houaiss da língua portuguesa. lxxiii-2922 (2001)
Lemos, A.: Cibercultura. Porto Alegre: Sulina, 320 (2002)
Lira, M., Maciel, C., Trevisan, D., Barbosa, S., Bim, S.: Mine, yours, ours: family discussions on digital legacy. In Anais do XXI Simpósio Brasileiro sobre Fatores Humanos em Sistemas Computacionais. Porto Alegre: SBC (2022)
Little, N.: Rape-Related Mourning on a Social Network Site: Leah Parsons’s “Facebooked” Grief and the Angel Rehtaeh Parsons Page (n.p)
Lopes, A., Maciel, C., Pereira, V.: Virtual homage to the dead an analysis of digital memorials in the social web. In: Proceedins of the International Conference on Social Computing and Social Media. Springer (2014). https://doi.org/10.1007/978-3-319-07632-4_7
Maciel, C., Pereira, V.: A morte como parte da vida digital: uma agenda de pesquisa em IHC. In: Proceedings of the 13th Brazilian Symposium on Human Factors in Computing Systems, pp. 441–444 (2014)
Martins, R., Guariento, D.: A herança digital e a tutela dos dados pessoais de titulares falecidos. Impressões Digitais (2021). https://www.migalhas.com.br/coluna/impressoes-digitais/347956/a-heranca-digital-e-a-tutela-dos-dados-pessoais-de-titulares-falecidos. Accessed 1 Feb 2023
Morandi, M., Camargo, F.: Revisão sistemática da literatura. In: Dresch, A., Lacerda, D.P., Antunes, J.A.V.:. Design sciencie research: método e pesquisa para avanço da ciência e da tecnologia. Porto Alegre: Bookman (2015)
Riechers, A.: The persistence of memory online: digital memorials, fantasy, and grief as entertainment. Digital legacy and interaction: Post-mortem issues, Springer, pp. 49–61 (2013)
Santos, L.: Repositórios digitais na preservação da memória de clubes de futebol: a descrição arquivística na análise do Esporte Clube Vitória. Dissertação (Mestrado) – Universidade Federal da Bahia, Instituto de Ciência da Informação (2016)
Silva, A., Lima, I.: Herança digital (2013). www.arcos.org.br/download.php?codigoArquivo=649
Taveira, F.: Bens digitais (digital assets) e a sua proteção pelos direitos da personalidade: um estudo sob a perspectiva da dogmática civil brasileira. Simplissimo Livros Ltda (2018)
Trevisan, D., Maciel, C., Pereira, V., Pereira, R.: Dead Users’ Profiles on Facebook: Limited Interaction Beyond Human Existence, Interacting with Computers, 2023, iwad003 (2023). https://doi.org/10.1093/iwc/iwad003
Ueda, G.S., Maciel, C., Viterbo, J.: Analysis of the features of online tools in the post-mortem digital legacy domain Anais do IX Workshop sobre Aspectos da Interação Humano-Computador para a Web Social. SBC (2018)
Venosa, S.: Direito Civil: família e sucessões. 20.ed São Paulo: Atlas,. Edição Kindle (2020)
Verdan, T.: O Instituto do Legado no Direito Sucessório: Comentários Introdutórios Conteúdo Jurídico, Brasília-DF. https://conteudojuridico.com.br/consulta/Artigos/29390/o-instituto-do-legado-no-direito-sucessorio-comentarios-introdutorios. Accessed 01 Feb 2023
Yamauchi, E., Maciel, C., Mendes, F., Ueda, G., Pereira, V.: Digital legacy management systems: theoretical, systemic and user’s perspective. In: ICEIS (2), pp. 41–53 (2021)
Yeager, S.: Mourning Practices on Facebook: Facebook Shrines and Other Rituals of Grieving in the Digital Age (2021)
Trevisan, D., Maciel, C., Bim, S.A.: Morte, educação e tecnologias: uma experiência formativa com estudantes da computação. Revista De Educação Pública, 31(jan/dez), pp. 1–20 (2022). https://doi.org/10.29286/rep.v31ijan/dez.13388
Maciel, C., Pereira, V.C., Sztern, M.: Internet users’ legal and technical perspectives on digital legacy management for post-mortem interaction. In: Human Interface and the Management of Information. Information and Knowledge Design: 17th International Conference, HCI International 2015, Los Angeles, CA, USA, August 2–7, 2015, Proceedings, Part I 17 (pp. 627–639). Springer International Publishing (2015)
Maciel, C., Pereira, V.: The internet generation and its representation of death: considerations for posthumous interaction projects. In: Proceedings of the 11th Brazilian Symposium on Human Factors in Computing Systems, pp. 85–94 (2012)
Acknowledgments
The authors thank the volunteers of the study for their time and insights. This research was partially funded by the Research Support Foundation of the State of Mato Grosso—Fapema and by the National Council for Scientific and Technological Development—CNPq: Cristiano thanks to CNPq (grant #310665/20220–1). Simone Barbosa thanks CNPq (grant #313049/2021–1) and CAPES (Finance Code 001). Vinicius thanks to CNPq (grant #302671/2021–8).
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2023 The Author(s), under exclusive license to Springer Nature Switzerland AG
About this paper
Cite this paper
Lira, M.F., Maciel, C., Trevisan, D., Pereira, V.C., Barbosa, S., Beppu, F. (2023). Exploring the Experiences of People Who Inherited Digital Assets from Deceased Users: A Search for Better Computing Solutions. In: Abdelnour Nocera, J., Kristín Lárusdóttir, M., Petrie, H., Piccinno, A., Winckler, M. (eds) Human-Computer Interaction – INTERACT 2023. INTERACT 2023. Lecture Notes in Computer Science, vol 14144. Springer, Cham. https://doi.org/10.1007/978-3-031-42286-7_28
Download citation
DOI: https://doi.org/10.1007/978-3-031-42286-7_28
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-031-42285-0
Online ISBN: 978-3-031-42286-7
eBook Packages: Computer ScienceComputer Science (R0)