Abstract
The purpose of this paper is to shed light on the new E-recruitment trend that is pervading the lives of job seekers, included students, and job offers. A semi-systematic literature review on digital job searching and recruiting platform in the last five years was conducted with the aim to develop a preliminary conceptual framework. Following a replicable research process, a final sample of 37 publications was located in five subdimensions - Web Application Framework, Use of Artificial Intelligence technologies, Use of Blockchain Technologies, Type of User, User Experience - grouped by two dimensions of analysis: “Technical implementation of the platform”, “Platform usability analysis”. From our findings it emerges that the first one received strong attention, specifically with regards to subdimensions Web Application Framework and Use of the Artificial Intelligence Technologies; the subdimension Use of the Blockchain Technologies started to attract scholarly attention only from 2020. The second dimension of analysis has received a fair amount of attention over the last five years, but it seems that in 2021 the sub-dimension Type of User is perceived as the most attractive from scholars from different field of studies.
The contribution of this work is twofold. Firstly, it tries to shed lights on the main characteristics of the studies about the job searching and recruiting platforms as derived from the publications included in our review identifying appropriate dimensions and sub-dimensions of analysis that could be useful to analyze these platforms in the future. Secondly, for each sub-dimensions we identified the major challenges that authors have set out to address. This specific aspect will be helpful to identify the future research agenda for the topic investigated.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Similar content being viewed by others
References
Adamovic, M.: Organizational justice research: a review, synthesis, and research agenda. Eur. Manag. Rev. (2023)
Afnan, T., Rabaan, H., Jones, K.M.L., Dombrowski, L.: Asymmetries in online job-seeking: a case study of Muslim-American women. Proc. ACM Hum.-Comput. Interact. 5(CSCW2), 1–29 (2021). https://doi.org/10.1145/3479548
Ahamad, F.: Impact of online job search and job reviews on job decision. In: Paper Presented at the WSDM 2020 - Proceedings of the 13th International Conference on Web Search and Data Mining, pp. 909–910 (2020). https://doi.org/10.1145/3336191.3372184
Alben, L.: Defining the Criteria for Effective Interaction Design, vol. 5 (1996)
Awaji, B., Solaiman, E., Marshall, L.: Blockchain-based trusted achievement record system design. In: Paper Presented at the ACM International Conference Proceeding Series, pp. 46–51 (2020). https://doi.org/10.1145/3411681.3411689
McElrath, B.: Braiding the blockchain. Presentation at Scaling Bitcoin Hong Kong, 7 December 2015 (2015). https://scalingbitcoin.org/hongkong2015/presentations/DAY2/2breakingthechain1-mcelrath.pdf
Basri, W., Siam, M.R.: E-recruitment adoption strategy in the universities of Saudi Arabia. Eur. J. Bus. Manag. 8(33), 32–43 (2016)
Behaneck, M.: Employment websites: personnel by mouse click. [Online-Jobborsen: Personal per Mausklick]. Betonwerk Und Fertigteil-Technik/Concrete Plant Precast Technol. 84(1), 42–51 (2019)
Brown, J., Matsa, D.A.: Locked in by leverage: job search during the housing crisis. J. Financ. Econ. 136(3), 623–648 (2020). https://doi.org/10.1016/j.jfineco.2019.11.001
Cao, H., Do, D., Tran, V., Cao, T., Song, Y.: Synonym prediction for Vietnamese occupational skills (2022). https://doi.org/10.1007/978-3-031-08530-7_29
Chamakiotis, P., Panteli, N., Davison, R.M.: Reimagining e-leadership for reconfigured virtual teams due to Covid-19. Int. J. Inf. Manag. 60, 102381 (2021)
Choi, K.: Gender differences in the use of social contacts in the job search process. In: Paper Presented at the 81st Annual Meeting of the Academy of Management 2021: Bringing the Manager Back in Management, AoM 2021 (2021). https://doi.org/10.5465/AMBPP.2021.181
Chou, C., Lu, T.: A hybrid-feedback recommender system for employment websites. J. Ambient Intell. Human. Comput. (2020). https://doi.org/10.1007/s12652-020-01772-y
Chou, Y., Wongso, F.R., Chao, C., Yu, H.: An AI mock-interview platform for interview performance analysis. In: Paper Presented at the 2022 10th International Conference on Information and Education Technology, ICIET 2022, pp. 37–41 (2022). https://doi.org/10.1109/ICIET55102.2022.9778999
Dabić, M., Obradović, T., Vlačić, B., Sahasranamam, S., Paul, J.: Frugal innovations: a multidisciplinary review & agenda for future research. J. Bus. Res. 142, 914–929 (2022)
Dagnino, G.B., Picone, P.M., Ferrigno, G.: Temporary competitive advantage: a state-of-the-art literature review and research directions. Int. J. Manag. Rev. 23(1), 85–115 (2021)
Della Piana, B., Griffith, R., Milosevic, M., Scymcyk, J.M.: Reviewing culture–innovation relationships: trends and themes from selected management journals. J. Int. Counc. Small Bus. 4, 1–29 (2022)
Dillahunt, T.R., Israni, A., Lu, A.J.: Examining the use of online platforms for employment: a survey of U.S. job seekers. In: Paper Presented at the Conference on Human Factors in Computing Systems - Proceedings (2021). https://doi.org/10.1145/3411764.3445350
Dubovitskaya, A., Mazzola, L., Denzler, A.: Towards a trusted support platform for the job placement task (2020). https://doi.org/10.1007/978-3-030-48340-1_16
Gasparėnienė, L., Matulienė, S., Žemaitis, E.: Opportunities of job search through social media platforms and its development in Lithuania. Bus.: Theory Pract. 22(2), 330–339 (2021). https://doi.org/10.3846/btp.2021.11055
Grant, M.J., Booth, A.: A typology of reviews: an analysis of 14 review types and associated methodologies. Health Inf. Libr. J. 26(2), 91–108 (2009)
Gusdorf, M.: Recruitment and selection: hiring the right person (2008)
Hassan, H.M., Galal-Edeen, G.H.: From usability to user experience. In: 2017 International Conference on Intelligent Informatics and Biomedical Sciences (ICIIBMS), Okinawa, Japan, pp. 216–222 (2017)
Hamdane, A., Belhaj, N., El Hamdaoui, H., Aissaoui, K., El Bekkali, M., El Houda Chaoui, N.: Big data based architecture to bringing together graduates and recruiters: case of Moroccan University. Indonesian J. Electr. Eng. Comput. Sci. 26(3), 1701–1709 (2022). https://doi.org/10.11591/ijeecs.v26.i3.pp1701-1709
Hassenzahl, M., Law, E.L.C., Hvannberg, E.T.: User Experience-towards a unified view. Ux Ws Nordichi 6, 1–3 (2006)
Heggo, I.A., Abdelbaki, N.: Hybrid information filtering engine for personalized job recommender system (2018). https://doi.org/10.1007/978-3-319-74690-6_54
Henry, C., Lewis, K.V.: The art of dramatic construction: enhancing the context dimension in women’s entrepreneurship research. J. Bus. Res. 155, 113440 (2023)
Javed, Z., Qazi, H., Khoja, S.A.: An ontology-based knowledge management model for e-recruitment utilizing MOOCs data. In: Paper Presented at the 2019 8th International Conference on Information and Communication Technologies, ICICT 2019, pp. 124–128 (2019). https://doi.org/10.1109/ICICT47744.2019.9001911
Kamaru Zaman, E.A., Ahmad Kamal, A.F., Mohamed, A., Ahmad, A., Raja Mohd Zamri, R.A.Z.: Staff employment platform (StEP) using job profiling analytics (2019). https://doi.org/10.1007/978-981-13-3441-2_30
Kaur, D., Kaur, R.: Does electronic word-of-mouth influence e-recruitment adoption? A mediation analysis using the PLS-SEM approach. Manag. Res. Rev. 46(2), 223–244 (2023). https://doi.org/10.1108/MRR-04-2021-0322
Kim, J., Heo, W.: Artificial intelligence video interviewing for employment: perspectives from applicants, companies, developer and academicians. Inf. Technol. People 35(3), 861–878 (2022). https://doi.org/10.1108/ITP-04-2019-0173
Kişi, N.: Exploratory research on the use of blockchain technology in recruitment. Sustainability 14(16), 10098 (2022)
Kolekar, A.: SKYNET: a platform for maximizing career opportunities. In: Paper Presented at the 2021 International Conference on Nascent Technologies in Engineering, ICNET 2021 - Proceedings (2021). https://doi.org/10.1109/ICNTE51185.2021.9487581
Lee, D., Ahn, C.: Industrial human resource management optimization based on skills and characteristics. Comput. Ind. Eng. 144, 106463 (2020). https://doi.org/10.1016/j.cie.2020.106463
Li, L., Peltsverger, S., Zheng, J., Le, L., Handlin, M.: Retrieving and classifying LinkedIn job titles for alumni career analysis. In: Paper Presented at the SIGITE 2021 - Proceedings of the 22nd Annual Conference on Information Technology Education, pp. 85–90 (2021). https://doi.org/10.1145/3450329.3476858
Lakhani, A.: Recommendations for recruiters with sentiment detection. In: Paper Presented at the CEUR Workshop Proceedings, vol. 2967 (2021)
Liu, H., Ge, Y.: Job and employee embeddings: a joint deep learning approach. IEEE Trans. Knowl. Data Eng. 35, 1–12 (2022). https://doi.org/10.1109/TKDE.2022.3180593
Ma, H., Xu, Y., Ma, W., Lin, Z., Jiang, K.: A multi-field feature interaction convolutional neural network for resume recommendation. In: Paper Presented at the 2020 International Symposium on Autonomous Systems, ISAS 2020, pp. 186–191 (2020). https://doi.org/10.1109/ISAS49493.2020.9378849
Martins, N., Dominique-Ferreira, S., Lopes, C.: Design and development of a digital platform for seasonal jobs: improving the hiring process. J. Glob. Sch. Mark. Sci.: Bridg. Asia World 32(3), 452–469 (2022). https://doi.org/10.1080/21639159.2020.1808851
Mat Saad, M.F., Listyo Nugro, A.W., Thinakaran, R., Baijed, M.: A review of artificial intelligence based platform in human resource recruitment process. In: Paper Presented at the 2021 6th IEEE International Conference on Recent Advances and Innovations in Engineering, ICRAIE 2021 (2022). https://doi.org/10.1109/ICRAIE52900.2021.9704023
Mehboob, M., Ali, M.S., Ul Islam, S., Sarmad Ali, S.: Evaluating automatic CV shortlisting tool for job recruitment based on machine learning techniques. In: Paper Presented at the Proceedings of the 2022 Mohammad Ali Jinnah University International Conference on Computing, MAJICC 2022 (2022). https://doi.org/10.1109/MAJICC56935.2022.9994112
Mehta, M., et al.: A service-oriented human capital management recommendation platform. In: Paper Presented at the SysCon 2019 - 13th Annual IEEE International Systems Conference, Proceedings (2019). https://doi.org/10.1109/SYSCON.2019.8836842
Norman, D., Miller, J., Henderson, A.: What you see, some of what’s in the future, and how we go about doing it: HI at Apple Computer. In: Conference Companion on Human Factors in Computing Systems, p. 155 (1995)
Okolie, U.C., Irabor, I.E.: E-recruitment: practices, opportunities and challenges. Eur. J. Bus. Manag. 9(11), 116–122 (2017)
Saini, A., Rusu, F., Johnston, A.: PrivateJobMatch: a privacy-oriented deferred multi-match recommender system for stable employment. In: Paper Presented at the RecSys 2019 - 13th ACM Conference on Recommender Systems, pp. 87–95 (2019). https://doi.org/10.1145/3298689.3346983
Sarath, C., Sandhya, G.: A qualitative approach to study the perception of job seekers towards digital job portals. Int. J. Bus. Innov. Res. 29(1), 32–46 (2022). https://doi.org/10.1504/ijbir.2022.125668
Salehi, B., Kazimipour, B., Baldwin, T.: Differences in language use: insights from job and talent search. In: Paper Presented at the ACM International Conference Proceeding Series (2019). https://doi.org/10.1145/3372124.3372127
Shan, T.C., Hua, W.W.: Taxonomy of Java web application frameworks. In: 2006 IEEE International Conference on e-Business Engineering (ICEBE 2006), Shanghai, China, pp. 378–385 (2006). https://doi.org/10.1109/ICEBE.2006.98
Smaldone, F., Ippolito, A., Lagger, J., Pellicano, M.: Employability skills: profiling data scientists in the digital labour market. Eur. Manag. J. 40(5), 671–684 (2022). https://doi.org/10.1016/j.emj.2022.05.005
Snyder, H.: Literature review as a research methodology: an overview and guidelines. J. Bus. Res. 104, 333–339 (2019)
Verschuere, B., Brandsen, T., Pestoff, V.: Co-production: the state of the art in research and the future agenda. VOLUNTAS: Int. J. Voluntary Nonprofit Org. 23, 1083–1101 (2012)
Wickramasinghe, H.C.P., Thebuwana, T.D., Wijesinghe, G.K.H.S., Dissanayake, U.N., Kodagoda, N., Suriyawansa, K.: Digital platform to empower the self-employment in Sri Lanka. In: Paper Presented at the Proceedings of 6th International Conference on Information Technology Research: Digital Resilience and Reinvention, ICITR 2021 (2021). https://doi.org/10.1109/ICITR54349.2021.9657410
Xu, C., Mewburn, I., Grant, W.J., Suominen, H.: PostAc®: a visual interactive search, exploration, and analysis platform for Ph.D. intensive job postings. In: Paper Presented at the ACL 2019 - 57th Annual Meeting of the Association for Computational Linguistics, Proceedings of System Demonstrations, pp. 43–48 (2019)
Yujun, Y., Yimei, Y., Wang, Z., Wei, L., Liyun, L., Debin, H.: Research on high-quality employment of college students based on big data technology and artificial intelligence. In: Paper Presented at the 2022 19th International Computer Conference on Wavelet Active Media Technology and Information Processing, ICCWAMTIP 2022 (2022). https://doi.org/10.1109/ICCWAMTIP56608.2022.10016596
Yazdanian, R., West, R., Dillenbourg, P.: Keeping up with the trends: analyzing the dynamics of online learning and hiring platforms in the software programming domain. Int. J. Artif. Intell. Educ. 31(4), 896–939 (2021). https://doi.org/10.1007/s40593-020-00231-1
Vermeeren, A.P., Law, E.L.C., Roto, V., Obrist, M., Hoonhout, J., Väänänen-Vainio-Mattila, K.: User experience evaluation methods: current state and development needs. In: Proceedings of the 6th Nordic Conference on Human-Computer Interaction: Extending Boundaries, pp. 521–530 (2010)
Zhang, Z., Luo, Y., Wen, Y., Zhang, X.: CycleResume: a cycle learning framework with Hybrid attention for Fine-grained talent-job fit (2022). https://doi.org/10.1007/978-3-031-20503-3_21
Zhang, W., Hu, F., Xie, Q.: Design, development and application of big data platform on provision of job information search services for students in vocational college. In: Paper presented at the Proceedings - 2018 7th International Conference of Educational Innovation through Technology, EITT 2018, pp. 180–183 (2018). https://doi.org/10.1109/EITT.2018.00043
Zhou, Z., Zhou, X., Li, M., Song, Y., Zhang, T., Yan, R.: Personalized query suggestion with searching dynamic flow for online recruitment. In: Paper Presented at the International Conference on Information and Knowledge Management, Proceedings, pp. 2773–2783 (2022). https://doi.org/10.1145/3511808.3557416
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2023 The Author(s), under exclusive license to Springer Nature Switzerland AG
About this paper
Cite this paper
Signore, C., Della Piana, B., Di Vincenzo, F. (2023). Digital Job Searching and Recruitment Platforms: A Semi-systematic Literature Review. In: Kubincová, Z., Caruso, F., Kim, Te., Ivanova, M., Lancia, L., Pellegrino, M.A. (eds) Methodologies and Intelligent Systems for Technology Enhanced Learning, Workshops - 13th International Conference. MIS4TEL 2023. Lecture Notes in Networks and Systems, vol 769. Springer, Cham. https://doi.org/10.1007/978-3-031-42134-1_31
Download citation
DOI: https://doi.org/10.1007/978-3-031-42134-1_31
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-031-42133-4
Online ISBN: 978-3-031-42134-1
eBook Packages: Intelligent Technologies and RoboticsIntelligent Technologies and Robotics (R0)