Abstract
The objective of this article was to map the state of the art, by means of bibliometric research, of how the scientific evolution of Kaizen has been occurring in theory, in practice and, especially, in the health area around the world, in order to guide future research in the same, as, for example, kaizen has been contributing to humanization within health centers. A broad structured search was performed using keywords and Boolean logic, in the PubMed, ISI and Scopus data bases. The identified publications were cataloged in EndNote and NVIVO 10 software for bibliometric analysis. Through these, 1,467 publications were identified, in the three databases, excluding the repeated publications and those without relevant information. The main key terms identified and in common in all publications were: “management”, “lean”, “quality” and “kaizen”; and the authors who publish the most were Van Aken, E.M., Farris, J. A., Suárez-Barraza, M.F. and Glover, W. J; and when kaizen applied to healthcare was evaluated, the most cited article among the 1,467 selected was the “Lean in healthcare: The unfilled promise?”, by Radnor, ZJ, Holweg, M. and Waring, J., which has 316 citations in Scopus. It was evidenced that kaizen applied to health still has much potential to expand.
This is a preview of subscription content, log in via an institution to check access.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Similar content being viewed by others
References
Álvarez-García, J., Durán-Sánchez, A., del Río, M.d.l.C., et al.: Systematic bibliometric analysis on kaizen in scientific journals. TQM J. (2018)
Berwick, D.M.: Continuous improvement as an ideal in health care (1989)
Brunet, A.P., New, S.: Kaizen in Japan: an empirical study. Int. J. Oper. Prod. Manage. (2003)
Daultani, Y., Chaudhuri, A., Kumar, S.: A decade of lean in healthcare: current state and future directions. Glob. Bus. Rev. 16(6), 1082–1099 (2015)
van Dellen, J.R.: The philosophy of kaizen and telemedicine. World Neurosurgery 91, 600–602 (2016)
Deming, W.E.: Out of the Crisis. MIT Press, Cambridge (2018)
Dickson, E.W., Singh, S., Cheung, D.S., Wyatt, C.C., Nugent, A.S.: Application of lean manufacturing techniques in the emergency department. J. Emerg. Med. 37(2), 177–182 (2009)
D’Andreamatteo, A., Ianni, L., Lega, F., Sargiacomo, M.: Lean in healthcare: a comprehensive review. Health Policy 119(9), 1197–1209 (2015)
Elsevier: Scopus: Access and use support center (2020). https://service.elsevier.com/app/answers/detail/a_id/14194/supporthub/scopus/. Accessed 20 July 2020
Farris, J.A., Van Aken, E.M., Doolen, T.L., Worley, J.: Critical success factors for human resource outcomes in kaizen events: an empirical study. Int. J. Prod. Econ. 117(1), 42–65 (2009)
Goyal, S., Law, E.: An introduction to kaizen in health care. Br. J. Hosp. Med. 80(3), 168–169 (2019)
Knechtges, P., Decker, M.C.: Application of kaizen methodology to foster departmental engagement in quality improvement. J. Am. Coll. Radiol. 11(12), 1126–1130 (2014)
Liker, J.K., Meier, D.: Toyota Way Fieldbook. McGraw-Hill Education, New York (2006)
Lima, R.M., Dinis-Carvalho, J., Souza, T.A., Vieira, E., Gonçalves, B.: Implementation of lean in health care environments: an update of systematic reviews. Int. J. Lean Six Sigma (2020)
Mazzocato, P., Savage, C., Brommels, M., Aronsson, H., Thor, J.: Lean thinking in healthcare: a realist review of the literature. BMJ Qual. Safety 19(5), 376–382 (2010)
Mazzocato, P., Stenfors-Hayes, T., von Thiele Schwarz, U., Hasson, H., Nyström, M.E.: Kaizen practice in healthcare: a qualitative analysis of hospital employees’ suggestions for improvement. BMJ Open 6(7), e012256 (2016)
Naidoo, L., Mahomed, O.H.: Impact of lean on patient cycle and waiting times at a rural district hospital in Kwazulu-natal. Afr. J. Prim. Health Care Family Med. 8(1), 1–9 (2016)
Radnor, Z.J., Holweg, M., Waring, J.: Lean in healthcare: the unfilled promise? Soc. Sci. Med. 74(3), 364–371 (2012)
Rodriguez, D.S.S., Costa, H.G., Carmo, L.F.R.R.S.d.: Multicriteria decision aid methods applied to PPC problems: a mapping of papers published in Brazilian journals. Gestão & Produção 20(1), 134–146 (2013)
Sommer, A.C., Blumenthal, E.Z.: Implementation of lean and six sigma principles in ophthalmology for improving quality of care and patient flow. Surv. Ophthalmol. 64(5), 720–728 (2019)
Sugianto, J.Z., et al.: Applying the principles of lean production to gastrointestinal biopsy handling: from the factory floor to the anatomic pathology laboratory. Lab. Med. 46(3), 259–264 (2015)
de Toledo, R.F., Junior, H.M., Farias Filho, J., Costa, H.G.: A scientometric review of global research on sustainability and project management dataset. Data Brief 25, 104312 (2019)
Treinta, F.T., Farias Filho, J.R., Sant’Anna, A.P., Rabelo, L.M.: Metodologia de pesquisa bibliográfica com a utilização de método multicritério de apoio à decisão. Production 24, 508–520 (2014)
Ullah, M.F., Fleming, C., Fox, C., Tewary, T., Tormey, S.: Patient experience in a surgical assessment unit following a closed-loop audit using a kaizen lean system. Irish J. Med. Sci. (1971-) 189(2), 641–647 (2020)
Womack, J.P., Jones, D.T., Roos, D.: The machine that changed the world: the story of lean production-Toyota’s secret weapon in the global car wars that is now revolutionizing world industry. Simon and Schuster (2007)
Acknowledgements
The authors would like to thank the Brazilian Ministry of Health, Fluminense Federal University and Euclides da Cunha Foundation. This Research is part of a “Lean Project in UPAs 24h” that has been funded by the Brazilian Ministry of Health (TED 125/2019, number: 25000191682201908).
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2021 IFIP International Federation for Information Processing
About this paper
Cite this paper
Lordelo, S.A.V., Nogueira, S.M.S., de Farias Filho, J.R., Costa, H.G., Barbosa, C.L., Calado, R.D. (2021). Kaizen and Healthcare: A Bibliometric Analysis. In: Dolgui, A., Bernard, A., Lemoine, D., von Cieminski, G., Romero, D. (eds) Advances in Production Management Systems. Artificial Intelligence for Sustainable and Resilient Production Systems. APMS 2021. IFIP Advances in Information and Communication Technology, vol 631. Springer, Cham. https://doi.org/10.1007/978-3-030-85902-2_34
Download citation
DOI: https://doi.org/10.1007/978-3-030-85902-2_34
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-030-85901-5
Online ISBN: 978-3-030-85902-2
eBook Packages: Computer ScienceComputer Science (R0)