Abstract
Progress bars provide progress information for users while waiting. Given that users dislike waiting, shortening users’ time perception and improving their tolerance for waiting are essential for the design of progress bars. This study investigated the impact of progress bar decorations on users’ time perception and tolerance for waiting. Within the context of loading articles, the results from experiment one showed that unpredictable decorations above progress bars significantly increased participants’ tolerance for waiting. Experiment two provided a context for software installation and revealed that participants perceived significantly shorter waiting time and maintained a higher tolerance for waiting while playing games, compared to watching game videos. These findings provide an innovative idea for the design of the progress bar - make it a story, make it a game, which can be used in various situations to greatly improve user experience.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Similar content being viewed by others
References
Branaghan, R.J., Sanchez, C.A.: Feedback preferences and impressions of waiting. Hum. Factors 51, 528–538 (2009)
Nah, F.F.-H.: A study on tolerable waiting time: how long are web users willing to wait? Behav. Inf. Technol. 23, 153–163 (2004)
King, A.B.: Speed Up Your Site: Web Site Optimization. New Riders (2003)
Torkzadeh, G., Dhillon, G.: Measuring factors that influence the success of internet commerce. Inf. Syst. Res. 13, 187–204 (2002)
Krishnan, S.S., Sitaraman, R.K.: Video stream quality impacts viewer behavior: inferring causality using quasi-experimental designs. IEEE/ACM Trans. Netw. 21, 2001–2014 (2013)
Harrison, C., Yeo, Z., Hudson, S.E.: Faster progress bars: manipulating perceived duration with visual augmentations. In: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, pp. 1545–1548. ACM (2010)
Li, S., Chen, C.-H.: The effect of progress indicator speeds on users’ time perceptions and experience of a smartphone user interface. In: International Conference on Human-Computer Interaction, pp. 28–36. Springer (2019)
Kim, W., Xiong, S., Liang, Z.: Effect of loading symbol of online video on perception of waiting time Int. J. Hum. Comput. Interact. 33, 1001–1009 (2017)
Kurusathianpong, P., Tangmanee, C.: Comparison of perceived waiting time between two lengths of progress indicator and two styles of graphics animation with perceived uncertainty as a covariate. In: 2018 Seventh ICT International Student Project Conference (ICT-ISPC), pp. 1–6. IEEE (2018)
Yang, L., Dai, R., Zhang, Z.: Effects of the progress bar on the user’s time-distance perception. Chin. J. Ergon. 5 (2013)
Liu, W.: The influence of the mode of progress bar on time perception of system response time (in Chinese). Psychol. Appl. 6, 20–24 (2015)
Conn A.P.: Time affordances. In: Proceedings of CHI, vol. 95 (1995)
Block, R.A., Zakay, D.: Prospective and retrospective duration judgments: a meta-analytic review. Psychon. Bull. Rev. 4, 184–197 (1997)
Block, R.A., Zakay, D., Hancock, P.A.: Human aging and duration judgments: a meta-analytic review. Psychol. Aging 13, 584 (1998)
Grondin, S.: Timing and time perception: a review of recent behavioral and neuroscience findings and theoretical directions. Attention Percept. Psychophys. 72, 561–582 (2010)
Liikkanen, L.A., Gómez, P.G.: Designing interactive systems for the experience of time. In: Proceedings of the 6th International Conference on Designing Pleasurable Products and Interfaces, pp. 146–155. ACM (2013)
Wang, X., Goh, D.H.-L., Lim, E.-P., Vu, A.W.L., Chua, A.Y.K.: Examining the effectiveness of gamification in human computation. Int. J. Hum. Comput. Interact. 33, 813–821 (2017)
Zakay, D.: Relative and absolute duration judgments under prospective and retrospective paradigms. Percept. Psychophys. 54, 656–664 (1993)
Xu Q., Wei L.: Review of Cognitive Models of Time Perception and Estimation Chinese J. Appl. Psychol. 2, (2002)
Hemmes, N.S., Brown, B.L., Kladopoulos, C.N.: Time perception with and without a concurrent nontemporal task. Percept. Psychophys. 66, 328–341 (2004)
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2020 The Editor(s) (if applicable) and The Author(s), under exclusive license to Springer Nature Switzerland AG
About this paper
Cite this paper
Li, W., Wang, M., Li, W., Cai, B., Shi, Y. (2020). An Improvement on the Progress Bar: Make It a Story, Make It a Game. In: Ahram, T., Falcão, C. (eds) Advances in Usability, User Experience, Wearable and Assistive Technology. AHFE 2020. Advances in Intelligent Systems and Computing, vol 1217. Springer, Cham. https://doi.org/10.1007/978-3-030-51828-8_51
Download citation
DOI: https://doi.org/10.1007/978-3-030-51828-8_51
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-030-51827-1
Online ISBN: 978-3-030-51828-8
eBook Packages: EngineeringEngineering (R0)