Abstract
Knowledge management (KM) is considered as a significant source of success in many organisations, specifically higher education institutions. Instructors generate a considerable amount of valuable teaching-related knowledge that should be identified and shared among communities of instructors to enhance informal learning and deliver better quality teaching. However, many universities are facing difficulties in documenting, sharing and applying the teaching experiences gained by instructors. In the field of KM, a vast amount of research exists focusing on the activities of sharing knowledge, disregarding the importance of knowledge application and reuse. This research aims to close this gap by designing a system enabling instructors to share and apply teaching experiences. Therefore, we have followed a design research approach to explore meta-requirements by conducting an investigative study with instructors who work in Saudi universities. Through our exploratory study, we identified three challenges that might prevent instructors from sharing and reusing knowledge using the current communication channels: lack of access to experts and expertise, lack of structured knowledge, and lack of motivation. To overcome these challenges, a new artefact will be designed based on the resulting meta-requirements to ensure effective sharing and reuse of teaching experiences.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Similar content being viewed by others
References
Kim, S., Ju, B.: An analysis of faculty perceptions: attitudes toward knowledge sharing and collaboration in an academic institution. Libr. Inf. Sci. Res. 30, 282–290 (2008)
Mills, L.A., Knezek, G., Khaddage, F.: Information seeking, information sharing, and going mobile: three bridges to informal learning. Comput. Hum. Behav. 32, 324–334 (2014). https://doi.org/10.1016/j.chb.2013.08.008
Panahi, S., Watson, J., Partridge, H.: Towards tacit knowledge sharing over social web tools. J. Knowl. Manag. 17, 379–397 (2013)
Usman, S.H., Ishaq, Oyefolahan, O.: Determinants of knowledge sharing using web technologies among students in higher education. J. Knowl. Manag. Econ. Inf. Technol. 4(2), 1–22 (2014)
Petrides, L.A., Guiney, S.Z.: Knowledge management for school leaders: an ecological framework for thinking schools. Teachers Coll. Rec. 104, 1702–1717 (2002). https://doi.org/10.1111/1467-9620.00217
Fullwood, R., Rowley, J., Delbridge, R.: Knowledge sharing amongst academics in UK universities. J. Knowl. Manag. 17, 123–136 (2013)
Roziana, S., Azizah, R., Hamidah, A.R.: What Deter Academia to Share Knowledge within Research-Based University Status 7, 39–42 (2013)
Cranfield, D.J., Taylor, J.: Knowledge management and higher education: a UK case study. Electron. J. Knowl. Manag. 6, 85–100 (2008). https://doi.org/10.1016/j.jadohealth.2011.08.010
Arntzen, A.A.B., Worasinchai, L., Ribière, V.M.: An insight into knowledge management practices at Bangkok University. J. Knowl. Manag. 13, 127–144 (2009). https://doi.org/10.1108/13673270910942745
Kidwell, J.J., Vander Linde, K.M., Johnson, S.L.: Myasthenia gravis in identical twins. Educ. Q. 1, 1025–1026 (2000). https://doi.org/10.1136/bmj.1.5494.1025
Yaghi, K., Zamzami, O.A.: Obstacles of implemeting knowledge management in the high education institutes - Saudi Arabia (analytical study). Int. Multilingual Acad. J. 1 (2014)
Silver, C.A.: Where technology and knowledge meet. J. Bus. strategy 21, 28–33 (2000)
Usman, S.H., Oyefolahan, I.O.: Encouraging knowledge sharing using web 2.0 technologies in higher education: a survey. Int. J. Managing Inf. Technol. (IJMIT) 6, 19–28 (2014). https://doi.org/10.5121/ijmit.2014.6202
Al-Gahtania, S.S., Hubona, G.S., Wang, J.: Information technology (IT) in Saudi Arabia: Culture and the acceptance and use of IT. Inf. Manag. 44, 681–691 (2007)
El Said, G.R.: Understanding knowledge management system antecedents of performance impact: extending the task-technology fit model with intention to share knowledge construct. Future Bus. J. 1, 75–87 (2015). https://doi.org/10.1016/j.fbj.2015.11.003
Jain, K.K., Sandhu, M.S., Sidhu, G.K.: Knowledge sharing among academic staff: a case study of business schools in Klang Valley, Malaysia (2007)
Sein, M., Henfridsson, O., Purao, S., Rossi, M., Lindgren, R.: Effect of maize-wheat cropping sequence on soil properties and fertility status. The Bioscan 9, 1587–1591 (2014). https://doi.org/10.2307/23043488
Walls, J.G., Widmeyer, G.R., El Sawy, O.: Information system design theory for vigilant EIS. Inf. Syst. Res. 3, 36–60 (1992). https://doi.org/10.1287/isre.3.1.36
Offermann, P., Levina, O., Schönherr, M., Bub, U.: Outline of a design science research process. In: Proceedings of the 4th International Conference on Design Science Research in Information Systems and Technology - DESRIST 2009. 1 (2009). https://doi.org/10.1145/1555619.1555629
Myers, M.D., Newman, M.: The qualitative interview in IS research: examining the craft. Inf. Organ. 17, 2–26 (2007). https://doi.org/10.1016/j.infoandorg.2006.11.001
Venkatesh, V., Morris, M.G., Davis, G.B., Davis, F.D.: User acceptance of information technology: toward a unified view. MIS Q. 27, 425–478 (2003). https://doi.org/10.2307/30036540
Finger, G., Houguet, B.: Insights into the intrinsic and extrinsic challenges for implementing technology education: case studies of Queensland teachers. Int. J. Technol. Des. Educ. 19, 309–334 (2009). https://doi.org/10.1007/s10798-007-9044-2
Skaik, H.A., Othman, R.: Investigating academics’ knowledge sharing behaviour in United Arab Emirates. J. Bus. Econ. 6, 161–178 (2015)
Sandhu, M.S., Jain, K.K., bte Ahmad, I.U.K.: Knowledge sharing among public sector employees: evidence from Malaysia. Int. J. Public Sect. Manag. 24, 206–226 (2011). https://doi.org/10.1108/09513551111121347
Alharbi, O., Lally, V.: Adoption of e-learning in Saudi Arabian University Education: three factors affecting educators. Eur. J. Open Educ. E-Learn. Stud. 2(2), 63–85 (2017). https://doi.org/10.5281/zenodo.1039316
Alsharo, M., Gregg, D., Ramirez, R.: Virtual team effectiveness: the role of knowledge sharing and trust. Inf. Manag. 54, 479–490 (2017). https://doi.org/10.1016/j.im.2016.10.005
Menkhoff, T., Chay, Y.W., Bengtsson, M.L., Woodard, C.J., Gan, B.: Incorporating microblogging (“tweeting”) in higher education: lessons learnt in a knowledge management course. Comput. Hum. Behav. 51, 1295–1302 (2015). https://doi.org/10.1016/j.chb.2014.11.063
Hsu, Y., Ching, Y.: Mobile microblogging: using Twitter and mobile devices in an online course. Int. Rev. Res. Open Distance Learn. 13, 211–227 (2012)
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2020 Springer Nature Switzerland AG
About this paper
Cite this paper
Almujally, N., Joy, M. (2020). Designing an Artefact for Sharing and Reusing Teaching Practices in Higher Education Institutions: An Exploratory Study. In: Bi, Y., Bhatia, R., Kapoor, S. (eds) Intelligent Systems and Applications. IntelliSys 2019. Advances in Intelligent Systems and Computing, vol 1038. Springer, Cham. https://doi.org/10.1007/978-3-030-29513-4_89
Download citation
DOI: https://doi.org/10.1007/978-3-030-29513-4_89
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-030-29512-7
Online ISBN: 978-3-030-29513-4
eBook Packages: Intelligent Technologies and RoboticsIntelligent Technologies and Robotics (R0)