Abstract
Some of the recent proposals of web-based applications are oriented to provide advanced search services through virtual shops. Within this context, this paper proposes an advanced type of software application that simulates how a sales assistant dialogues with a consumer to dynamically configure a product according to particular needs. The paper presents the general knowledge model that uses artificial intelligence and knowledge-based techniques to simulate the configuration process. Finally, the paper illustrates the description with an example of an application in the field of photography equipment.
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Molina, M. (2001). An Intelligent Sales Assistant for Configurable Products. In: Zhong, N., Yao, Y., Liu, J., Ohsuga, S. (eds) Web Intelligence: Research and Development. WI 2001. Lecture Notes in Computer Science(), vol 2198. Springer, Berlin, Heidelberg. https://doi.org/10.1007/3-540-45490-X_78
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DOI: https://doi.org/10.1007/3-540-45490-X_78
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