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Using Email-Based Network Analysis to Determine Awareness Foci

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Groupware: Design, Implementation, and Use (CRIWG 2006)

Part of the book series: Lecture Notes in Computer Science ((LNISA,volume 4154))

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Abstract

A number of studies have indicated that awareness of others’ activities plays an important part in collaboration. Consequently, awareness has been a frequent theme in cooperative work research. Researchers have acknowledged that proximity has a strong effect on collaboration, and that maintaining awareness of peers becomes harder in distributed environments. Many awareness systems require configuration by the user and work only in predefined shared environments. In this paper, we present an investigation into the determination of awareness targets, through email-based user interaction analysis. The final goal is to be able to draw inferences as to who and what a user would be interested in maintaining awareness of, enabling a system to automatically determine awareness foci and adjust itself according to its user.

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© 2006 Springer-Verlag Berlin Heidelberg

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Vivacqua, A.S., de Souza, J.M. (2006). Using Email-Based Network Analysis to Determine Awareness Foci. In: Dimitriadis, Y.A., Zigurs, I., Gómez-Sánchez, E. (eds) Groupware: Design, Implementation, and Use. CRIWG 2006. Lecture Notes in Computer Science, vol 4154. Springer, Berlin, Heidelberg. https://doi.org/10.1007/11853862_7

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  • DOI: https://doi.org/10.1007/11853862_7

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-540-39591-1

  • Online ISBN: 978-3-540-39595-9

  • eBook Packages: Computer ScienceComputer Science (R0)

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