Abstract
E-government is a move towards more use of networked information technologies in governments’ services to citizens and companies. There will be strong expectations that these services are well co-ordinated and interoperable with the applications of citizens and companies. IT co-ordination is difficult, expensive and risk prone. The wide range of products and services in government makes co-ordination even harder. Co-ordination of e-government should therefore be carefully prioritised and the ambitions should be set at a reasonable level. Analysis shows that ambitions are often unrealistic, and that political goals seem to dominate over effective, stepwise approaches to co-ordination. On a pragmatic level, there is a need to focus on simpler, process-oriented mechanisms for co-ordination and to improve governments as software organisations. There are considerable challenges in the typical split of work between ministries and operative agencies in government.
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Sørgaard, P. (2004). Co-Ordination of E-Government. In: Damsgaard, J., Henriksen, H.Z. (eds) Networked Information Technologies. TDIT 2003. IFIP International Federation for Information Processing, vol 138. Springer, Boston, MA. https://doi.org/10.1007/1-4020-7862-5_4
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DOI: https://doi.org/10.1007/1-4020-7862-5_4
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