Deprecated: Function get_magic_quotes_gpc() is deprecated in /hermes/walnacweb04/walnacweb04ab/b2791/pow.jasaeld/htdocs/De1337/nothing/index.php on line 99
Deprecated: The each() function is deprecated. This message will be suppressed on further calls in /hermes/walnacweb04/walnacweb04ab/b2791/pow.jasaeld/htdocs/De1337/nothing/index.php on line 619
Warning: Cannot modify header information - headers already sent by (output started at /hermes/walnacweb04/walnacweb04ab/b2791/pow.jasaeld/htdocs/De1337/nothing/index.php:99) in /hermes/walnacweb04/walnacweb04ab/b2791/pow.jasaeld/htdocs/De1337/nothing/index.php on line 832
Warning: Cannot modify header information - headers already sent by (output started at /hermes/walnacweb04/walnacweb04ab/b2791/pow.jasaeld/htdocs/De1337/nothing/index.php:99) in /hermes/walnacweb04/walnacweb04ab/b2791/pow.jasaeld/htdocs/De1337/nothing/index.php on line 839
Warning: Cannot modify header information - headers already sent by (output started at /hermes/walnacweb04/walnacweb04ab/b2791/pow.jasaeld/htdocs/De1337/nothing/index.php:99) in /hermes/walnacweb04/walnacweb04ab/b2791/pow.jasaeld/htdocs/De1337/nothing/index.php on line 839
Warning: Cannot modify header information - headers already sent by (output started at /hermes/walnacweb04/walnacweb04ab/b2791/pow.jasaeld/htdocs/De1337/nothing/index.php:99) in /hermes/walnacweb04/walnacweb04ab/b2791/pow.jasaeld/htdocs/De1337/nothing/index.php on line 839
Warning: Cannot modify header information - headers already sent by (output started at /hermes/walnacweb04/walnacweb04ab/b2791/pow.jasaeld/htdocs/De1337/nothing/index.php:99) in /hermes/walnacweb04/walnacweb04ab/b2791/pow.jasaeld/htdocs/De1337/nothing/index.php on line 839
Warning: Cannot modify header information - headers already sent by (output started at /hermes/walnacweb04/walnacweb04ab/b2791/pow.jasaeld/htdocs/De1337/nothing/index.php:99) in /hermes/walnacweb04/walnacweb04ab/b2791/pow.jasaeld/htdocs/De1337/nothing/index.php on line 839
Warning: Cannot modify header information - headers already sent by (output started at /hermes/walnacweb04/walnacweb04ab/b2791/pow.jasaeld/htdocs/De1337/nothing/index.php:99) in /hermes/walnacweb04/walnacweb04ab/b2791/pow.jasaeld/htdocs/De1337/nothing/index.php on line 839
Warning: Cannot modify header information - headers already sent by (output started at /hermes/walnacweb04/walnacweb04ab/b2791/pow.jasaeld/htdocs/De1337/nothing/index.php:99) in /hermes/walnacweb04/walnacweb04ab/b2791/pow.jasaeld/htdocs/De1337/nothing/index.php on line 839
Warning: Cannot modify header information - headers already sent by (output started at /hermes/walnacweb04/walnacweb04ab/b2791/pow.jasaeld/htdocs/De1337/nothing/index.php:99) in /hermes/walnacweb04/walnacweb04ab/b2791/pow.jasaeld/htdocs/De1337/nothing/index.php on line 839
Warning: Cannot modify header information - headers already sent by (output started at /hermes/walnacweb04/walnacweb04ab/b2791/pow.jasaeld/htdocs/De1337/nothing/index.php:99) in /hermes/walnacweb04/walnacweb04ab/b2791/pow.jasaeld/htdocs/De1337/nothing/index.php on line 839
Warning: Cannot modify header information - headers already sent by (output started at /hermes/walnacweb04/walnacweb04ab/b2791/pow.jasaeld/htdocs/De1337/nothing/index.php:99) in /hermes/walnacweb04/walnacweb04ab/b2791/pow.jasaeld/htdocs/De1337/nothing/index.php on line 839
Warning: Cannot modify header information - headers already sent by (output started at /hermes/walnacweb04/walnacweb04ab/b2791/pow.jasaeld/htdocs/De1337/nothing/index.php:99) in /hermes/walnacweb04/walnacweb04ab/b2791/pow.jasaeld/htdocs/De1337/nothing/index.php on line 839
Warning: Cannot modify header information - headers already sent by (output started at /hermes/walnacweb04/walnacweb04ab/b2791/pow.jasaeld/htdocs/De1337/nothing/index.php:99) in /hermes/walnacweb04/walnacweb04ab/b2791/pow.jasaeld/htdocs/De1337/nothing/index.php on line 839
Warning: Cannot modify header information - headers already sent by (output started at /hermes/walnacweb04/walnacweb04ab/b2791/pow.jasaeld/htdocs/De1337/nothing/index.php:99) in /hermes/walnacweb04/walnacweb04ab/b2791/pow.jasaeld/htdocs/De1337/nothing/index.php on line 839
Warning: Cannot modify header information - headers already sent by (output started at /hermes/walnacweb04/walnacweb04ab/b2791/pow.jasaeld/htdocs/De1337/nothing/index.php:99) in /hermes/walnacweb04/walnacweb04ab/b2791/pow.jasaeld/htdocs/De1337/nothing/index.php on line 839
Warning: Cannot modify header information - headers already sent by (output started at /hermes/walnacweb04/walnacweb04ab/b2791/pow.jasaeld/htdocs/De1337/nothing/index.php:99) in /hermes/walnacweb04/walnacweb04ab/b2791/pow.jasaeld/htdocs/De1337/nothing/index.php on line 839
Warning: Cannot modify header information - headers already sent by (output started at /hermes/walnacweb04/walnacweb04ab/b2791/pow.jasaeld/htdocs/De1337/nothing/index.php:99) in /hermes/walnacweb04/walnacweb04ab/b2791/pow.jasaeld/htdocs/De1337/nothing/index.php on line 839
Warning: Cannot modify header information - headers already sent by (output started at /hermes/walnacweb04/walnacweb04ab/b2791/pow.jasaeld/htdocs/De1337/nothing/index.php:99) in /hermes/walnacweb04/walnacweb04ab/b2791/pow.jasaeld/htdocs/De1337/nothing/index.php on line 839
Warning: Cannot modify header information - headers already sent by (output started at /hermes/walnacweb04/walnacweb04ab/b2791/pow.jasaeld/htdocs/De1337/nothing/index.php:99) in /hermes/walnacweb04/walnacweb04ab/b2791/pow.jasaeld/htdocs/De1337/nothing/index.php on line 839
Warning: Cannot modify header information - headers already sent by (output started at /hermes/walnacweb04/walnacweb04ab/b2791/pow.jasaeld/htdocs/De1337/nothing/index.php:99) in /hermes/walnacweb04/walnacweb04ab/b2791/pow.jasaeld/htdocs/De1337/nothing/index.php on line 839
Warning: Cannot modify header information - headers already sent by (output started at /hermes/walnacweb04/walnacweb04ab/b2791/pow.jasaeld/htdocs/De1337/nothing/index.php:99) in /hermes/walnacweb04/walnacweb04ab/b2791/pow.jasaeld/htdocs/De1337/nothing/index.php on line 839
Warning: Cannot modify header information - headers already sent by (output started at /hermes/walnacweb04/walnacweb04ab/b2791/pow.jasaeld/htdocs/De1337/nothing/index.php:99) in /hermes/walnacweb04/walnacweb04ab/b2791/pow.jasaeld/htdocs/De1337/nothing/index.php on line 839
# Mobile app notification settings
## Accessing contact information & notification rules
This section walks you through managing your notification contacts (email, phone, push devices) and setting up notification rules in the ilert **mobile app**. If you’re looking specifically to configure **critical alert behavior** (e.g., bypassing Do Not Disturb), please see our [**Critical Alerts**](https://docs.ilert.com/mobile-app/mobile-app-notification-settings/critical-push-notifications-and-dnd-overrides) article.
1. Open the navigation by tapping on the menu icon on the top left.
2. Select the **Gear Icon** → **Contact information | Notification rules**
## **Contact information**
ilert enables you to add and verify multiple contacts, then activate channels to deliver alerts.
### Email addresses
* Tap **Add email** and enter your address.
* Tap **Save**.
* Click the verification link sent to your inbox.
* Tap **Send test notification** to confirm delivery.
### Phone numbers
* Tap **Add phone number**.
* Select your country and enter your number.
* Tap **Save**.
* Enter the verification code sent to you.
> **Note:** Verifying via SMS also enables phone-call notifications.
### Push notification devices
* [Set up Push Notifications](https://docs.ilert.com/getting-started-with-ilert-mobile-app#enable-push-notifications)
* [Set up Critical Push Notifications](https://docs.ilert.com/mobile-app/mobile-app-notification-settings/critical-push-notifications-and-dnd-overrides)
* **View devices:** Listed under **Push devices**
* **Delete:** Swipe left on any device entry
## Supported Notification Channels
* **Email**
* **SMS**
* **Phone Call**
* **iOS & Android Push**
* **WhatsApp**
* **Telegram**
> You must activate each channel (via a verification code) before you can use it in any rule.
## Notification rules
Define when and how you want to be notified for each event type.
### Rule types
| Rule Type | Description |
| -------------------------- | -------------------------------------------------------------------------------------------------------------------- |
| **High-priority alerts** | Notifies you when a high-priority alert is assigned (on creation or when added as a responder). |
| **Low-priority alerts** | Notifies you when a low-priority alert is assigned (on creation or when added as a responder). |
| **Alert status updates** | Notifies you when you’re already assigned to an alert and its status changes (e.g., another user accepts the alert). |
| **Incident notifications** | Notifies you when you’re added to an incident as a subscriber (on creation or when added manually). |
| **On-call notifications** | Notifies you at a specified time before your on-call shift begins (e.g., 15 min prior). |
### Creating a notification rule (Example: High-Priority Alerts)
Follow these steps to set up a rule that sends you an **email** **3 minutes** after a high-priority alert is created:
1. **Tap + Add notification rule**
2. **Configure the rule**
* **Contact & Channel:** Email
* **Timing:** Delay by 3 minutes
3. Save the Rule
Alert notifications in ilert are bi-directional; you can respond to a notification using the same channel on which you were notified (without logging into ilert), e.g., by replying to an SMS.
You have the following response options:
1. Acknowledge the alert
2. Mark the alert as resolved
3. Escalation to the next user in the alert's escalation policy
