| Getting Started & Onboarding | Migration guides, support resources, and training materials | getting-started-and-onboarding |
| Alerts & Notifications | Everything about alerting channels, notification settings, and alert management | alerting-and-notifications |
| Account Management | Account management, user administration, and system configuration | account-management |
| Payments & Billing | Subscription management, invoicing, and payment methods | billing-and-subscriptions |
| Call Routing | Phone number management, voicemail setup, and call handling | call-routing |
| Integrations | Third-party integrations and API connections | integrations-and-automation |
| Status pages | Status page configuration | incident-communication-and-status-pages |
| Security & Compliance | Audit trails, data processing agreements, and security logging features | security-and-compliance |
| On-call Management | Team management, holiday calendars, and on-call scheduling | on-call-management |
| Infrastructure & Platform | Cloud hosting, backup functionality, and platform architecture | infrastructure-and-platform |