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# February 2021
### New features
* [Advanced support hours routing](https://app.gitbook.com/s/-M76ygPnS4HUcFSX8ulm/call-routing/call-routing-legacy/routing-calls-based-on-support-hours) for call routing numbers
* Auto provision [teams and mobile](https://app.gitbook.com/s/-M76ygPnS4HUcFSX8ulm/users-and-access-management/single-sign-on/auto-provisioning-users-and-teams) numbers with SSO
### New and updated integrations
* New: [Zammad Inbound](https://github.com/iLert/docs/blob/master/changelog/broken-reference/README.md) and [Outbound](https://app.gitbook.com/s/-M76ygPnS4HUcFSX8ulm/integrations/outbound-integrations/zammad) Integration
* New: [Mattermost Outbound](https://app.gitbook.com/s/-M76ygPnS4HUcFSX8ulm/integrations/outbound-integrations/mattermost) Integration
* New: [Splunk Inbound](https://app.gitbook.com/s/-M76ygPnS4HUcFSX8ulm/integrations/inbound-integrations/splunk) Integration
* New: [Elastic Search Guard Inbound](https://app.gitbook.com/s/-M76ygPnS4HUcFSX8ulm/integrations/inbound-integrations/search-guard) Integration
* New: [ServiceNow Inbound](https://github.com/iLert/docs/blob/master/changelog/broken-reference/README.md) Integration
* Updated PRTG integration: custom alert summary and details based on PRTG placeholders.
### Improvements
* Call Routing Number User Interface rework