If you have a problem with a financial institution, you can file a complaint with DFI.
We will investigate the complaint and work to resolve it.
You Can File a Complaint Against:
- Banks and Trust Companies
State-chartered banks or trust companies. - Credit Unions
State-chartered credit unions. - Loans
Mortgages, consumer loans, or student education loans. - Payday Lenders
Payday loan providers. - Escrow Companies
Escrow companies or officers. - Money Transmitters
Money transmitters or currency exchangers. - Securities and Investments
Securities, franchises, or investment advisers.
If We Don’t Regulate the Business
If we don't regulate the business, contact other financial regulators.
Contact Us
Phone: 1-877-746-4334
Email: dfi@dfi.wa.gov