P and R measures are the statistics used to evaluate the efficiency and effectiveness of business processes, particularly automated business processes. The P measures are the process measures – these statistics that record the number of times things occur. Examples include: * the number of times an is used * the number of times an approval loop is used * the average time to complete a particular task in the process and show how efficient the process is. The R measures are the results measures – these statistics record the 'outcomes' of the process. Examples include: * v * t * e
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