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"Improving the quality of business process descriptions of public ..."
Alessio Ferrari et al. (2018)
- Alessio Ferrari, Hans Friedrich Witschel, Giorgio Oronzo Spagnolo, Stefania Gnesi:
Improving the quality of business process descriptions of public administrations: Resources and research challenges. Bus. Process. Manag. J. 24(1): 49-66 (2018)
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