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"Towards More Effective Solution Retrieval in IT Support Services Using ..."

Rongda Zhu et al. (2016)

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DOI: 10.1007/978-3-319-46295-0_52

access: closed

type: Conference or Workshop Paper

metadata version: 2023-08-06

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  dblp key:
  - conf/icsoc/ZhuDSMRB16
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  - https://dblp.org/rec/conf/icsoc/ZhuDSMRB16
Rongda Zhu, Yu Deng, Soumitra Sarkar, Kaoutar El Maghraoui, Harigovind V. Ramasamy, Alan Bivens:
Towards More Effective Solution Retrieval in IT Support Services Using Systems Log. ICSOC 2016: 730-744

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