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Business Process Management Journal, Volume 26
Volume 26, Number 1, 2020
- Daniele Binci, Sara Belisari, Andrea Appolloni
:
BPM and change management. 1-23 - Marina Toledo de Arruda Lourenção
Development of sectoral brands with emphasis on structure and processes. 24-58 - Meyer Haggège, Anne-Lorène Vernay:
Story-making as a method for business modelling. 59-79 - Muhammad Usman Ahmed
Building high performance supply-chain relationships for dynamic environments. 80-101 - Niraj Kumar Vishwakarma, Rohit Kumar Singh
Internet of things architectures: do organizational strategies matters? 102-131 - Guido Ongena
Business process management maturity and performance. 132-149 - Ali Zulqurnain
Does supply chain finance improve SMEs performance? The moderating role of trade digitization. 150-167 - Fouzia Kahloun, Sonia Ayachi Ghannouchi:
A prototype for continuous improvement of processes and their results in the field of higher education. 168-190 - Patricia Bazan, Elsa Estevez:
Social business process management. 191-211 - Marek Szelagowski
The adaptation of business process management maturity models to the context of the knowledge economy. 212-238 - Bruna Kaziano do Amaral Castro, Aline Dresch
Key critical success factors of BPM implementation: a theoretical and practical view. 239-256 - Santosh B. Rane, Yahya Abdul Majid Narvel, Bhaskar M. Bhandarkar:
Developing strategies to improve agility in the project procurement management (PPM) process. 257-286 - Amy Van Looy
Capabilities for managing business processes: a measurement instrument. 287-311 - Abimael Rondon Do Nascimento, Roquemar de Lima Baldam, Lourenço Costa
Applications of business governance and the Unified BPM Cycle in public credit recovery activities. 312-330 - Sanjay Sharma, Sachin Modgil
TQM, SCM and operational performance: an empirical study of Indian pharmaceutical industry. 331-370
Volume 26, Number 2, 2020
- Marie-Therese Christiansson, Olof Rentzhog:
Lessons from the "BPO journey" in a public housing company: toward a strategy for BPO. 373-404 - Filipa Santos
Toward robotic process automation implementation: an end-to-end perspective. 405-420 - Dries Couckuyt
A systematic review of Green Business Process Management. 421-446 - Alexandre Bevilacqua Leoneti
Process management framework for chemical waste treatment laboratories. 447-462 - Vahid Javidroozi
A framework for addressing the challenges of business process change during enterprise systems integration. 463-488 - Ayman Bahjat Abdallah
Green supply chain management and business performance. 489-512 - Oscar Barros:
A process architecture pattern and its application to designing health services: emergency case. 513-527 - Fazal Elahi, Ahmad Raza Bilal
Improving parent teacher meeting process through business process management life-cycle approach. 528-547 - Junaid Haseeb
Application of formal methods to modelling and analysis aspects of business process reengineering. 548-569 - Peter Ekman
Digital transformation of global business processes: the role of dual embeddedness. 570-592 - Anastasiya Henk, Terje Fallmyr:
Navigating through institutional complexity: adoption of a process view in functional organizations. 593-612 - Yongsun Choi
An alternative method for refined process structure trees (RPST). 613-629 - Ben Clegg
Improving systemic success factors in a university to achieve more effective and efficient operations. 630-654 - Laura P. Lopez-Arredondo, Cynthia B. Pérez
Reengineering of the software development process in a technology services company. 655-674
Volume 26, Number 3, 2020
- Madhav N. Sinha:
Guest editorial. 677-678 - Falk Johannes Behmer, Roland Jochem:
Organizational planning for quality management in the digital age. 679-693 - Leonardo Sedevich-Fons
Accounting and quality management: the accounts payable function under ISO 9000. 694-706 - Ashish Thomas:
Convergence and digital fusion lead to competitive differentiation. 707-720 - Safa ElKhider, Barbara M. Savage
Missing chances to learn: a case study of barriers to near-miss reporting in a hospital. 721-735 - Meera Shanker:
Recruitment process and its impact on retention of commercial pilots in Indian aviation industry. 736-751 - Jan M. Myszewski
Directives for effectiveness management in the organization. 752-769 - Hossam Elamir
Enterprise risk management and bow ties: going beyond patient safety. 770-785 - Hatice Camgöz-Akdag
Process improvement in a radiology department. 786-797 - Jan M. Myszewski
A model for determining the value of patient satisfaction in healthcare. 798-815
Volume 26, Number 4, 2020
- John McManus:
Editorial. 817-823 - Barry Ardley, Eleanor McIntosh, John McManus:
From transactions to interactions: the value of co-creation processes within online brand consumer communities. 825-838 - Alkmini Gkritzali, Eleni Mavragani, Dimitris Gritzalis:
Negative MWOM and value co-destruction during destination crises. 839-856 - Temidayo O. Akenroye
Dynamic capabilities for SME participation in public procurement. 857-888 - Francesco Schiavone
Re-designing the service experience in the value co-creation process: an exploratory study of a healthcare network. 889-908 - Ronnie Figueiredo
Innovation and co-creation in knowledge intensive business services: the Spinner model. 909-923 - Xiongfeng Pan, Yang Ming, Mengna Li, Shucen Guo, Cuicui Han:
Inter-regional innovation correlation effects and influencing factors in China. 925-941 - Yeon W. Lee, Hwy-Chang Moon, Wenyan Yin:
Innovation process in the business ecosystem: the four cooperations practices in the media platform. 943-971
Volume 26, Number 5, 2020
- Stefano Bresciani, Demetris Vrontis
Guest editorial. 973-977 - Pasquale Del Vecchio
Open innovation in family firms: empirical evidence about internal and external knowledge flows. 979-997 - Bisan Abdulkader
Aligning firm's value system and open innovation: a new framework of business process management beyond the business model innovation. 999-1020 - T. Ramayah
Developing process and product innovation through internal and external knowledge sources in manufacturing Malaysian firms: the role of absorptive capacity. 1021-1039 - Lorenzo Ardito
Improving the financial performance of SMEs: The presence in foreign markets and the moderating role of corporate group and alliance portfolio size. 1041-1054 - Vahid Jafari-Sadeghi
Internationalisation business processes in an under-supported policy contexts: evidence from Italian SMEs. 1055-1074 - Maciel Manoel Queiroz
Smart production systems drivers for business process management improvement: An integrative framework. 1075-1092 - Andrea S. Patrucco
Industry 4.0 and supply chain process re-engineering: A coproduction study of materials management in construction. 1093-1119 - Veronica Scuotto
Ambidextrous innovation orientation effected by the digital transformation: A quantitative research on fashion SMEs. 1121-1140 - Enrico Battisti, S. M. Riad Shams, Georgia Sakka, Nicola Miglietta:
Big data and risk management in business processes: implications for corporate real estate. 1141-1155 - Matteo Rossi
To invest or to harvest? Corporate venture capital ambidexterity for exploiting/exploring innovation in technological business. 1157-1181 - Gabriele Baima, Gabriele Santoro, Donatella Busso
Exploring the outcomes of the external revealing of knowledge: A case study in the craft beer industry. 1183-1201 - Canio Forliano
Innovating business processes in public administrations: towards a systemic approach. 1203-1224 - Michael Christofi
CRM campaigns with choice for enhanced business process performance: The collectivist customers' collaborative role for positive word-of-mouth. 1225-1239
Volume 26, Number 6, 2020
- M. F. F. Fasna
Towards successful strategies to overcome BPR implementation issues: case of Sri Lanka. 1241-1259 - Sheshadri Chatterjee
Knowledge management in improving business process: an interpretative framework for successful implementation of AI-CRM-KM system in organizations. 1261-1281 - Lukas Frank, Rouven Poll, Maximilian Roeglinger, Lea Rupprecht:
Design heuristics for customer-centric business processes. 1283-1305 - Irwan Usman, Haris Maupa, Muhammad Idrus, Siti Haerani, Nurjanna Nurjanna
Moderation effect of competence of knowledge and innovation: case of Bali. 1307-1327 - Sandra Bammert, Ulrich Matthias König, Maximilian Roeglinger, Tabitha Wruck
Exploring potentials of digital nudging for business processes. 1329-1347 - Abobakr Aljuwaiber
Business development through knowledge sharing among members of sectoral committees. 1349-1377 - Goutam Kumar Kundu
The learning and teaching area of AACSB standards: a process model framework. 1379-1399 - Ayesha Afzal
Requirements modeling of Web services-based business processes. 1401-1424 - Durgesh Pattanayak, Plavini Punyatoya:
Effect of supply chain technology internalization and e-procurement on supply chain performance. 1425-1442 - Sergio J. Chión
The impact of organisational culture, organisational structure and technological infrastructure on process improvement through knowledge sharing. 1443-1472 - Karim Zarour, Djamel Benmerzoug, Nawal Guermouche, Khalil Drira:
A systematic literature review on BPMN extensions. 1473-1503 - Peyman Badakhshan, Kieran Conboy, Thomas Grisold, Jan vom Brocke:
Agile business process management: A systematic literature review and an integrated framework. 1505-1523 - Leandro Vedovato Silva, Rosley Anholon
Critical analysis of organizational change process: evidences from a steel company. 1525-1540 - Raffaella Gualandi
Improving hospital patient flow: a systematic review. 1541-1575 - Jean Robert Kala Kamdjoug, Ransome Epie Bawack
An ERP success model based on agency theory and IS success model: The case of a banking institution in Africa. 1577-1597 - Michael Leyer, Deniz Iren, Banu Aysolmaz
Identification and analysis of handovers in organisations using process model repositories. 1599-1617 - Giulia Baruffaldi, Riccardo Accorsi
Warehousing process performance improvement: a tailored framework for 3PL. 1619-1641 - José Luís Pereira
A new approach for improving work distribution in business processes supported by BPMS. 1643-1660 - Placide Poba-Nzaou
Taxonomy of business value underlying motivations for e-HRM adoption: An empirical investigation based on HR processes. 1661-1685 - Mohammad Issack Santally
Enabling continuous improvement in online teaching and learning through e-learning capability and maturity assessment. 1687-1707 - Dalia Susa Vugec
Business intelligence and organizational performance: The role of alignment with business process management. 1709-1730 - Ubaid Ur Rehman, Amjad Iqbal
Nexus of knowledge-oriented leadership, knowledge management, innovation and organizational performance in higher education. 1731-1758
Volume 26, Number 7, 2020
- Nighat Afroz Chowdhury
A hierarchical model for critical success factors in apparel supply chain. 1761-1788 - Suming Wu, Xiu-Hao Ding
Unpacking the relationship between external IT capability and open innovation performance: evidence from China. 1789-1805 - Mauricio Uriona-Maldonado
Similarities and differences between business process management and lean management. 1807-1831 - Oksana Lentjusenkova
An integrated process-based approach to intellectual capital management. 1833-1850 - Asuman Üstündag, Mustafa Cahit Ungan:
Supplier flexibility and performance: an empirical research. 1851-1870 - José Pinheiro, Graça Miranda Silva, Álvaro Dias
Fostering knowledge creation to improve performance: the mediation role of manufacturing flexibility. 1871-1892 - Serge-Lopez Wamba-Taguimdje
Influence of artificial intelligence (AI) on firm performance: the business value of AI-based transformation projects. 1893-1924 - Sid Ghosh, Kaitlin Lever:
A lean proposal: development of value stream mapping for L'Oreal's artwork process. 1925-1947 - Sarra Dahmani
Integrated approach for risk management in servitization decision-making process. 1949-1977 - Muhammad Naeem:
Using social networking applications to facilitate change implementation processes: insights from organizational change stakeholders. 1979-1998
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