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17th SIGUCCS 1989: Bethesda, Maryland, USA
- Penelope Crane:
Proceedings of the 17th Annual ACM SIGUCCS Conference on User Services, Bethesda, Maryland, USA, 1989. ACM 1989, ISBN 0-89791-330-2 - Sally Webster:
Caught in the middle. 23-25 - Frank W. Connolly:
Organizational expectations: What the top expects of those in the middle. 27-29 - Linda Downing, Doug Chambers:
Yesterday, I knew all the answers. 31-35 - Sally Webster:
Managing people who used to be your peers: how things change. 37-39 - Landy Manderson:
Satellite systems: How to distribute data, computing, consulting, and responsibility. 41-46 - Jeb Lawson:
Data communications teams: the best of both worlds. 47-50 - S. Glogoff, R. Gordon:
Dialing for DELCAT: the end users justify the means. 51-58 - Blair C. Brenner:
The MAC-AT-HOME student microcomputer loan rogram. 59-68 - Robert Kefferstan, Roxann Humbert:
Challenges facing distance learning: WVNET's mainframe solution. 69-73 - Glenda E. Moum:
Mainstreaming the computer technology needs of disabled persons in higher education. 75-77 - Gerard McCartney:
Organizing for users. 79-82 - Sheri L. Prupis:
Evaluating academic computing on campus and developing a 5-year plan. 83-87 - Robert G. Brookshire:
Models for the organization of academic computing. 89-92 - Sandra J. Li:
How to put "Fire" back into the burnt-out employee. 93-96 - Sue Stager:
The unique stresses of user services. 97-102 - D. Bayomi:
Micro manager heal thyself: a medical school micro manager's prescription for curing those firefighting blues. 103-107 - Roman Olynyk:
Managing change in a wide-area network. 109-114 - R. C. Lehman:
Some issues in providing campus-wide electronic mail. 115-122 - P. Brady, R. Startup:
A campus and off-campus computing strategy. 123-128 - Thomas J. Hughes:
The use of student workers in computer lab management at the University of Scranton. 129-131 - Donna Raleigh:
Internships link user services to academic departments. 133-138 - A. H. Jarvis, D. Pratt, Keith E. Gatling:
The effect of unstaffing. 139-142 - Cliff Collins, William Miller, Fran Blake:
Moving off center. 143-146 - Deanna Bowman:
Capitalizing on faculty as lobbyists. 147-150 - Susan Clabaugh, Barbara Rush, Jennifer Fajman:
Linking the colleges and the computer science center or puzzle pieces fit together. 151-156 - Kirsty D. Nunez, Thomas A. Gerace, Alison Hartman:
The costly implications of consulting in a virus-infected computer environment. 157-161 - C. Augustine:
The pieces of a policy: categories for creation of a comuter ethics policy. 163-167 - Timothy J. Foley:
Managing campus-wide information systems: issues and problems. 169-174 - Marlene R. Pratto:
Toward a uniform user interface at UNCG. 175-180 - Paul J. Setze, Y. P. Kean:
User services and software development. 181-184 - L. M. Andrade:
A new way to access a supercomputer. 185-194 - Kenneth E. Gadomski:
Those low-down, slow-down desktop publishing blues or graphic design resources for desktop publishers. 195-199 - Jerry Martin:
Workhorse graphics. 201-204 - Michelle Alexander, Matthew Lessins:
A solution for inventory tracking in a computing facility via hypercard. 205-209 - Keith E. Gatling, A. H. Jarvis, D. A. MacLeod:
One mac, two mac, red mac, SUMAC. 211-216 - Demos Panagopoulos, Susan Bahr:
Designing and implementing the do-everything LAN. 217-224 - T. Renten, C. Algozzine:
Marist college token ring test network. 225-229 - H. A. Lasus:
File compression: a useful technique for saving time and resources. 231-235 - C. E. Pitts:
Parallel processing support: so what is a "Heisenbug" anyway? 237-242 - R. T. DeWitt:
Expert systems for user service. 243-246 - Landy Manderson:
Fill-in-the-blank JCL: why we did it and how. 247-252 - M. R. Sites, A. G. Howard, J. P. Ashworth, J. C. Sakell, S. A. Heitchew:
Adding big blue to the palette: plans, projects, and problems. 253-259 - Barbara Hoffman Maginnis:
Computer conferencing at the University of Arizona. 263-267 - S. Fairchild:
What's in a name? 269-279 - Janise G. Honeyman, Laura A. Kelleher, Thomas B. Libert, Patricia G. Smith:
Network maps: getting the big picture. 281-287 - Howard Joy Strauss:
University-wide general-interest on-line information systems that work-and that you can afford. 289-303 - B. B. Harper:
On-line information at Virginia Tech. 305-309 - M. A. Plank:
Full text retrieval of documents identified in on-line library catalogs via internet. 311-312 - C. Herre, D. Hudzinski:
A structured approach for developing a campus-wide network. 313-315 - S. R. Berry:
Putting the puzzle together: a network picture suitable for framing. 317-320 - Kathy Hunter, Pam Purcell:
Got a document? let's print it. 321-325 - D. E. Ricket:
The use of hypertext to support user services. 327-334 - E. Johnson, W. Wehrs, T. Delfield, J. Imhoff, V. Manter:
Consulting without consultants: expert systems applications in user services. 335-342 - T. J. Coppeto, B. L. Anderson, Daniel E. Geer Jr., G. Winfield Treese:
OLC: an on-line consulting system. 343-353 - A. J. Almond:
Starting a courseware library on a shoestring or on beyond word processing. 355-361 - J. A. O'Dell:
Oh where, oh where has my software gone...new techniques for managing the software library. 363-366 - P. C. McCaskell:
Looking for Mr. X bar: supporting statistical computing in the personal computer era. 367-375 - E. F. Malone:
I don't care; you don't care...reaching the non-user. 377-379 - Margaret Loy Mason:
Quick-fix consulting: a user disservice. 381-385 - E.-L. Bogue:
The difficult client: consulting techniques from the human services. 387-394 - Jerry Martin, B. B. Miller:
Developing and marketing a comprehensive network training program on a University campus. 395-398 - H. P. Lissar:
Computer training for english-as-a-second-language speakers. 399-407 - C. R. Rauschert:
The quest for quality control in computer training. 409-412 - V. L. Johnston, T. L. Case:
The user consultant handbook: the species develops. 413-419 - Antonio DeSimone:
The information distribution system at the University of Georgia and the role of the document manager. 421-427 - J. E. St. Sauver:
A locally modifiable VMS reference guide. 429-434 - M. K. Eck:
A hyperCard tutorial that accommodates different learning styles. 435-439 - J. A. Brand:
Putting CAI to work for user services. 441-446 - E.-L. Bogue:
Active learning approaches to training: encouraging the self-taught user. 447-452 - C. Janton, K. W. Watkins:
What to look for in a workstation. 453-461 - Mark Feldman:
Our failure to educate users in the use and true cost of workstations. 463-466 - Susan H. Gammill:
Buying a computer: a guided tour. 467-470
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