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"DNA Model of IT Service Assets."
Stuart Diaz Galup, Ronald Dattero, Jayne Groll (2011)
- Stuart Diaz Galup, Ronald Dattero, Jayne Groll:
DNA Model of IT Service Assets. Int. J. Serv. Sci. Manag. Eng. Technol. 2(2): 16-47 (2011)
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