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"Understanding the Antecedents and Consequences of Live-Chat Use in ..."

Lele Kang et al. (2014)

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DOI: 10.1007/978-3-319-07293-7_49

access: closed

type: Conference or Workshop Paper

metadata version: 2017-06-02

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  dblp key:
  - conf/hci/KangWTZ14
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Lele Kang, Xiang Wang, Chuan-Hoo Tan, J. Leon Zhao:
Understanding the Antecedents and Consequences of Live-Chat Use in E-Commerce Context. HCI (18) 2014: 504-515

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