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"Customer Satisfaction Assessment Coffee Roaster Restaurant using SERVQUAL: ..."

Muharman Lubis et al. (2021)

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DOI: 10.1145/3456146.3456160

access: closed

type: Conference or Workshop Paper

metadata version: 2022-10-02

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  dblp key:
  - conf/dsde/LubisLPY21
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  - https://dblp.org/rec/conf/dsde/LubisLPY21
Muharman Lubis, Arif Ridho Lubis, Sevira Hendari Pratiwi, Danti Puji Yuherisna:
Customer Satisfaction Assessment Coffee Roaster Restaurant using SERVQUAL: Utilization of Customer Relationship Management (CRM) Application. DSDE 2021: 85-92

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