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Vijay Mehrotra
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2020 – today
- 2023
- [i3]Thomas A. Grossman, Vijay Mehrotra:
A Use Case-Engineering Resources Taxonomy for Analytical Spreadsheet Models. CoRR abs/2309.00104 (2023)
2010 – 2019
- 2018
- [j6]Jing Zan, John J. Hasenbein, David P. Morton
, Vijay Mehrotra:
Staffing call centers under arrival-rate uncertainty with Bayesian updates. Oper. Res. Lett. 46(4): 379-384 (2018) - [i2]Thomas A. Grossman, Vijay Mehrotra, Mouwafac Sidaoui:
Alternative Spreadsheet Model Designs for an Operations Management Model Embedded in a Periodic Business Process. CoRR abs/1802.00484 (2018) - 2016
- [j5]Thomas A. Grossman, Vijay Mehrotra, Mouwafac Sidaoui:
A Student-Centered Approach to the Business School Management Science Course. INFORMS Trans. Educ. 16(2): 42-53 (2016) - 2012
- [j4]Vijay Mehrotra, Kevin Ross, Geoffrey S. Ryder, Yong-Pin Zhou:
Routing to Manage Resolution and Waiting Time in Call Centers with Heterogeneous Servers. Manuf. Serv. Oper. Manag. 14(1): 66-81 (2012) - 2011
- [i1]Thomas A. Grossman, Vijay Mehrotra, Johncharles Sander:
Towards Evaluating the Quality of a Spreadsheet: The Case of the Analytical Spreadsheet Model. CoRR abs/1111.6907 (2011)
2000 – 2009
- 2009
- [j3]Vijay Mehrotra, Thomas A. Grossman:
OR Process Skills Transform an Out-of-Control Call Center into a Strategic Asset. Interfaces 39(4): 346-352 (2009) - 2007
- [j2]Thomas A. Grossman, Vijay Mehrotra, Özgür Özlük:
Lessons from Mission-Critical Spreadsheets. Commun. Assoc. Inf. Syst. 20: 60 (2007) - [c4]Robert Saltzman, Vijay Mehrotra:
Managing trade-offs in call center agent scheduling: methodology and case study. SCSC 2007: 643-651 - 2005
- [c3]Samuel G. Steckley, Shane G. Henderson, Vijay Mehrotra:
Performance measures for service systems with a random arrival rate. WSC 2005: 566-575 - 2004
- [c2]Robert Saltzman, Vijay Mehrotra:
A Manager-Friendly Platform for Simulation Modeling and Analysis of Call Center Queueing Systems. WSC 2004: 466-473 - 2003
- [c1]Vijay Mehrotra, Jason Fama:
Call center simulations: call center simulation modeling: methods, challenges, and opportunities. WSC 2003: 135-143 - 2001
- [j1]Robert M. Saltzman, Vijay Mehrotra:
A Call Center Uses Simulation to Drive Strategic Change. Interfaces 31(3): 87-101 (2001)
Coauthor Index
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