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DG.O 2024: Taipei, Taiwan
- Hsin-Chung Liao, David Duenas-Cid, Marie Anne Macadar, Flavia Bernardini:
Proceedings of the 25th Annual International Conference on Digital Government Research, DGO 2024, Taipei, Taiwan, June 11-14, 2024. ACM 2024
Track 1: Algorithmic Bureaucracy
- Dongfang Gaozhao
, Li-Yin Liu
Get Bureaucrats on Board: Unmasking Bureaucrats' Attitudes Toward the Government's Adoption of AI. 1-5 - Kun-Hsien Lin
Applications of AI in Digital Governance Services for Local Taxes- a case of the Local Tax Bureau of Taichung City Government. 6-18 - J. Ignacio Criado
Who evaluates the algorithms? An overview of the algorithmic accountability ecosystem. 19-28 - Hsini Huang
More than an IT system in the government: The work divide challenges in human-AI coworking context. 29-41
Track 2: Artificial Intelligence in the Public Sector
- Dae-Eun Kim
Conditions for AI systems adoption in public sector: From an accountability perspective. 42-51 - Igor Garcia Ballhausen Sampaio
Enhancing Transparency through Explainable Artificial Intelligence: An Exploratory Analysis on Collusion and Corruption Scenario in Digital Government. 52-62 - Yuanyuan Guo
Emotion Perception, Public Expectations, and Public Satisfaction: A Behaviour Experimental Study on Government Chatbots in Government Service Scenarios. 63-69 - Antonia Sattlegger
Beyond principles: Embedding ethical AI risks in public sector risk management practice. 70-80 - Adrian Osiel Millan-Vargas
Impact and barriers to AI in the public sector: the case of the State of Mexico. 81-89 - Dasheng Lee
Development of the AI Implementation Framework in Taipei City. 90-103
Track 3: Beyond Bureaucracy & e-Anarchy: Self-Governance of the Public Sphere and Innovative Use of Technology by Civil Society
- Cristina Carata
Governance in the Blockchain Era: The Smart Social Contract. 104-115
Track 4: Collaborative Intelligence: Humans, Crowds, and Machines
- Battulga Buyannemekh
Digital Social Innovation in Cities: A Systematic Literature Review and a Research Agenda. 116-132 - Seok-Jin Eom
The multi-dimensional paradox of AI adoption in the public sector: The Korean experience. 133-145 - Yu-Che Chen
Governance Design of Collaborative Intelligence for Public Policy and Services. 146-155
Track 5: Computational Methods for Data-driven Governance
- Daniil Buryakov
A Multi-Label Classifier for Online Petition Systems. 156-164 - Maria Ioanna Maratsi
Towards Cross-Domain Linking of Data: A Semantic Mapping of Cultural Heritage Ontologies. 165-176 - Rodrigo Sandoval-Almazán
Social media and Political Debates: the case of the State of Mexico election. 177-185 - Raissa Barcellos
Exploring Interpretability in Open Government Data with ChatGPT. 186-195 - Nina Khairova
Understanding the Ukrainian Migrants Challenges in the EU: A Topic Modeling Approach. 196-205 - Young Han Woo
Data-driven insights: Redefining organizational culture measurement through system log analysis. 206-215
Track 6: Cybersecurity Concerns and Solutions in the Age of Internet of Beings
- Ebenezer Acquah
Examining the effects of California Consumer Privacy Act (CCPA) on Organizational Data Breach Notification. 216-223 - Eric Franco
Building Critical Statewide Cybersecurity Capabilities: The Wisconsin Model. 224-231 - Mortaza S. Bargh
Directions for Enhancing the Use of Personal Data Minimization Technology in Public Organizations. 232-240 - Ga-Yeong Choi
A Comparative Study of National Cloud Security Strategy and Governance. 241-250 - Sukumar Ganapati
Public Value Principles for Secure and Trusted AI. 251-257
Track 7: Data-Driven Services in Government for Evidence-Based Policy and Public Value
- Hsuan-Ta Yu
COVID-19 Control and Prevention in Taipei: A Data-Driven Approach: Utilizing data on pandemic prevention. 258-268 - Elide Garbani-Nerini
Creating private and public value in data-related management projects: a cross-border case study from Switzerland and Italy. 269-277 - Hsien-Lee Tseng
Unlocking the Potential of Open Government Data: Exploring the Strategic, Technical, and Application Perspectives of High-Value Datasets Opening in Taiwan. 278-287 - Anne Goldmann
AI in the German Bundestag: On the relationship between the rhetoric of evidence-based policymaking and artificial intelligence. 288-294
Track 8: Digital Democracy & AI
- Manuel Pedro Rodríguez Bolívar
The use and theoretical support of emerging technologies for citizen participation in cities. A Systematic Literature Review in DGRL. 295-304 - José Alberto Mancera Andrade
From GenAI to Political Profiling Avatars: A Data-Driven Approach to Crafting Virtual Experts for Voting Advice Applications. 305-311 - Jawad Ahmad Haqbeen
Assessing the Impact of AI-mediation on Changing Extreme Perception in Online Discussion: Post-Intervention Responses in Post-2021 Afghanistan. 312-320
Track 9: Digital Government and Sustainable Development Goals
- Kaiju Chang
Exploring collaborative platforms for disaster risk reduction in Taiwan: Strategies and challenges for effective management. 321-330 - Boriana Rukanova
Border Crossing and Circular Economy Monitoring in a Global Context: Challenges and Opportunities. 331-340
Track 10: Digital Government, Solidarity and Social Cohesion
- Rosiane Alves Palacios
Urban Governance and refugees: a systematic literature review. 341-351 - Sarvesh Tripathi
Empowering Local Communities through Digital Governance: A Capacity Building Approach for Inclusive Participation and Sustainable Development. 352-360
Track 11: Digital Government: Bachelor and Master Student Track
- Cheng-Hsuan Tsai
Insights into the Challenge: A Case Study on Implementing Data Openness Policy in Examination Yuan. 361-370 - Minsu Ra
Public Officials' Attitudes toward Data-Driven Government: Exploring the Differences between Managers and Practitioners in the South Korean Government. 371-382
Track 12: Digital Platform Government and Core Public Values
- Helen K. Liu
Exploring Government-Citizen Relationships through TaipeiPASS and TiapeiOn Platforms. 383-392 - Chengcheng Hou
The bilateral effects of collaboration: How can digital platforms facilitate collaboration across government departments?: The Semi-Negative Case Comparison of "One net for all" in China. 393-402 - Jean-Marc Kazadi Katembwe
Exploring ICT Solutions in Citizen-Led Communication for Public Value Enhancement. 403-414 - Grazyna Musiatowicz-Podbial
How digital platforms support public values through government-citizen collaboration? 415-422
Track 13: Digital Transformation in Governments
- Hans Jochen Scholl
Digital Government Research: Evolution of Topical Directions. 423-433 - Ida Lindgren
Organizational conditions required to implement RPA in local government: Insights from a Swedish case study. 434-442 - Tzuhao Chen
Harnessing Technology for Effective Emergency Communication: A Participatory Design Perspective. 443-452 - Zoran Jordanoski
Comparative Study on the Digitalization of Specific Public Services Grouped by Life Events: The Case of Western Balkan and Eastern Partnership Countries. 453-462 - Claudia Oliveira
The Berlin Declaration monitoring mechanism as an effective tool to monitor EU Member States' digital transformation: The Berlin Declaration monitoring mechanism: monitoring digital transformation in Europe. 463-472 - Boniface Ushaka Adie
Digital Leadership Competencies for Digital Government: Insights and Implications from New Zealand Government Agencies. 473-480 - Sarah T. Bachinger
Extracting Legal Norm Analysis Categories from German Law Texts with Large Language Models. 481-493 - Joel Alves de Lima Júnior, Kiev Gama
Open Innovation for Digital Transformation: Opportunities and Challenges at the Municipal level. 494-506 - Ini Kong
Deriving Government Roles for directing and supporting Quantum-safe Transitions. 507-514 - Luciane de Fatima Silva
Digital Transformation in a Brazilian Public Policy: A Case Study of Pedagogical Evaluation within the National Textbook Program. 515-524 - Thomas Schoegje
Reconstructing the decision-making processes of a city council based on references between documents. 525-533 - Asif Qumer Gill
Using Knowledge Graphs for Architecting and Implementing Air Quality Data Exchange: Australian Context. 534-541 - Jean Zahn
A Framework for Implanting Citizen-Sourcing Platforms in Municipal Ombudsman Offices. 542-554 - Asif Qumer Gill
Digital Government Ecosystem: Adaptive Architecture for Digital and ICT Investment Decision Making. 555-564
Track 14: Exploring the Impact of Open Government Initiatives: Transparency, Participation, and Governance Transformation
- Helen K. Liu
Exploring the Motivations of Open Innovation: An Empirical Case of Open-Source Hackathon Taipei. 565-573 - Hao-En Kao
Societal, Economic, Political and Environmental: A Review of Benchmarks and AI-assisted Systematic Literature Review of Impact of Open Government Data. 574-593
Track 15: Government Cyberinfrastructure and Platforms for Discovery and Innovation
- Mengmeng Wu
Research and Practice of Smart Service Platform Construction in the Context of Modernized Governance in the Digital Government Era. 594-604
Track 16: Implications of Generative Artificial Intelligence for Government
- Mark Esposito
Mitigating the Risks of Generative AI in Government through Algorithmic Governance. 605-609 - Marco Antonio Beltran Navarro
Comparative Analysis of Generative AI Risks in the Public Sector. 610-617 - Noor Alnahhas
GAI as a Catalyst in National Technology Sovereignty: Evaluating the Influence of GAI on Government Policy. 618-626 - Chun-Hua Tsai
Ensuring Transparency in Using ChatGPT for Public Sentiment Analysis. 627-636 - Yi-Fan Wang
Tribal Knowledge Cocreation in Generative Artificial Intelligence Systems. 637-644 - Alvina Lee Hui Shan
Enhancing Government Service Delivery: A Case Study of ACQAR Implementation and Lessons Learned from ChatGPT Integration in a Singapore Government Agency. 645-653 - Alan Yang
Social Dangers of Generative Artificial Intelligence: Review and Guidelines. 654-658
Track 17: Increasing Citizen Engagement and Active Citizenship through Digital Government
- Ruoyun Wang
The Role of Issue Characteristics in Shaping E-Participation: A Survey Experiment Approach. 659-668 - David Duenas-Cid
Trust and Distrust in electoral technologies: what can we learn from the failure of electronic voting in the Netherlands (2006/07). 669-677 - Shuai Zhang
Street-Level Bureaucrats in China: Exploring the Impact of Socioeconomic and Gender Equality Awareness Factors on Institutional Political Participation. 678-685 - Petra Sintorn
Unveiling barriers and enablers to meaningful digital participation: An empirical inquiry in a Swedish Municipality. 686-694 - Ruihao Wang
A BERT-based Approach to Alleviate Civic Tech Tools Overcrowding: A case study of Taiwan's JOIN e-petition system. 695-702 - Zong-Xian Huang
Public libraries and their role in raising awareness about AI and fostering inclusive civic engagement: Current practices and future development. 703-710 - Lukas Daßler
Innovating Public Services: Drivers and Challenges of Innovation Labs in the Co-Production of E-Government Services. 711-720 - Hugo Silva
Benchmark for Public Ombudsman Portals of the State Courts of Accounts in Brazil. 721-733
Track 18: Information Processing and Governance in the Digital Era
- Jinhan Wan
Deciphering the Paradigm Shift of Governance in the Metaverse: A Literature Review. 734-739 - Daria Korobenko
Towards a Privacy and Security-Aware Framework for Ethical AI: Guiding the Development and Assessment of AI Systems. 740-753
Track 19: Organizational Factors, Adoption Issues and Value Creation of Digital Government
- Chin-Huai Shih
Policy Innovation Diffusion via Network Embeddedness: A Study of Big Data Policing Infrastructure Adoptions among Local Police Departments in Taiwan. 754-763 - Antonio Molin
Examining Public Sector AI Adoption: Mechanisms for AI adoption in the absence of authoritative strategic direction. 764-775 - Yifan Wang
Paradoxes in Digital Government: A Systematic Literature Review. 776-788 - Ying Zhang
Unveiling the Mechanisms Behind Open Government Data Use: The Interplay of Internal Resources and Institutional Pressures. 789-793 - David Valle-Cruz
Leadership and Transformation in the Public Sector: An Empirical Exploration of AI Adoption and Efficiency during the Fourth Industrial Revolution. 794-806 - Wilson Wong
Adoption without Transformation: AI and Digital Transformation in China and Taiwan. 807-814 - Nic DePaula
Regulating the machine: An exploratory study of US state legislations addressing Artificial Intelligence, 2019-2023. 815-826
Track 20: Smart Cities: People-centric Innovations in the Era of Citiverse
- Kim Normann Andersen
MetaVerse+ in South Korea and Denmark: Snapshots from Two Leading Digital Nations. 827-831 - Carolina Tavares Lopes
How Communities Become Smart: A Case Study of Porto Alegre, Brazil. 832-840 - Nchebe-Jah Iloanusi
AI Impact on Health Equity for Marginalized, Racial, and Ethnic Minorities. 841-848 - Leonidas G. Anthopoulos
Smart Cities as Hubs: Standardizing use cases with evidence from Biotechnology. 849-854
Track 21: Social Media and Government
- Thomas Wellings
Brexit on Twitter: Unraveling the Dynamics of Polarization Over Time. 855-866 - Charmaine Distor
Will Sharing Economy Work in the Public Sector? Exploring Government-Initiated and Facebook-Enabled Use Case from the Philippines. 867-874 - Caitlyn Vergara
A History of Transparency Regulations: Interdisciplinary Strategies for Shaping Social Media Regulation and Self-Governance. 875-883 - Lesedi Senamele Matlala
Navigating the Nexus: The Integration of Social Media in Citizen-Based Monitoring for Public Service Delivery within the Smart City Landscape in South Africa. 884-898
Track 22: Sustainable Public and Open Data Ecosystems
- Fillip Molodtsov
An Integrated Usability Framework for Evaluating Open Government Data Portals: Comparative Analysis of EU and GCC Countries. 899-908 - Mohsan Ali
Towards the Development of Interoperable Open Data Ecosystems: Harnessing the Technical, Semantic, Legal, and Organizational (TSLO) Interoperability Framework. 909-919 - Katrin Rajamäe-Soosaar
Exploring Estonia's Open Government Data Development as a Journey towards Excellence: Unveiling the Progress of Local Governments in Open Data Provision. 920-931
Track 23: Chinese Language Track
- Yi Long
On the Sphere of Applying AI in Government Approval Service: Analysis According to the Data of Submitting in Seconds and Getting Result in Seconds Services in Shenzhen City. 932-940 - Ke Dong
Pluralism and Co-opetition: The Shift in the Governance of Cross-Border Data Flows and the Transformation of State Authority. 941-948 - Mengjia Yao
Crowdsourcing of public service: Decision-making and organizational characteristics with digital technology as a key variable: Take C district of Guangdong Province as an example. 949-959 - Leilei Liu
Feature Analysis and Impact Mechanism of Policy Diffusion from a Policy Citation Function Perspective. 960-972
Panel
- Evgeny Styrin
Implementing Data-Driven Governance Strategies in Digital Transformation of Public Administration: Experience from Brazil, South Korea and Russia. 973-974 - Min-Seok Bang
Discovering regional digital innovation tasks to revitalize digital platform government. 975-976 - Anastasija Nikiforova
Sociotechnical Transformation in the Decade of Healthy Ageing to empower the Silver Economy: Bridging the Silver Divide through Social and Digital Inclusion. 977-980 - Meeyoung Park
Intelligent City: Opportunities, Risks, and Policy Responses. 981-984 - Richard Knepper
Panel Submission: Cyberinfrastructure Innovations supporting Research. 985-987 - Yu-Chen Kao
Exploring Open Parliament Initiatives: A panel on Enhancing Legislative Transparency and Public Engagement: Analysis of quantitative evaluation indicators of Pocket Congress. 988 - Tomasz Janowski
Guarding Digital Government Publication Channels - Mission, Practice, Insights. 989-991
Chinese Poster
- Jidi Zhao
How Does Public Emotional Expression Affect Government Responsiveness? Evidence from Shanghai Public Service Hotline. 992-994 - Lin Zhu
Coordinated research on digital economic policies in the Yangtze River Delta region of China. 995-999 - Bowen Liu
Analysis of Smart City Policy Coordination Based on Topic Mining: Domains, Strength, and Structure. 1000-1001
Posters and System Demonstrations
- Tung-Mou Yang
Investigating the motivations and formations of cross-sector partnership and collaboration supported by open data: A case study in Taiwan. 1002-1004 - Tung-Mou Yang
A proposal to inquire the potential determinants influencing government agencies' propensity to engage in data-driven collaborative partnerships utilizing open government data. 1005-1007 - Xiaoqun Zhang
A Framework for Assessing Country Reputation: Case Study of China during the COVID-19 Pandemic. 1008-1010 - Kornpong Mahitthiburin
Improvisation in public IT megaproject. 1011-1013 - Jiachun Wu
Shifting Policy Attention in global Cross-Border Data Governance. 1014-1016 - Dwi Puspita Sari
Civic Trust and the Intention to Utilize Open Government Data: An Experiment. 1017-1019 - Haresh Chandrasekar
Leveraging Large Language Models for Effective Organizational Navigation. 1020-1022 - Jagadeesh Vadapalli
Incorporating Citizen-Generated Data into Large Language Models. 1023-1025 - Jawad Ahmad Haqbeen
From Interactive Idea Development to Solution Planning: An AI-assisted Discussion Facilitation Timeline for Collaborative Planning. 1026-1029 - James Geller
Continuous Evaluation for a Multi-Dimensional Violent Crime Prevention and Recovery Policy. 1030-1033 - Shiming Hu
Policy Interventions and Regulations on Generative Artificial Intelligence: Key Gaps and Core Challenges. 1034-1036 - Nina Rizun
Employment of University Graduates in the Era of Digitalization and Artificial Intelligence: Challenges and Prospects. 1037-1039 - Emanuele Parisini
The European Union in the race for Artificial Intelligence: a comparative analysis with US and China in non-market public services. 1040-1042
Workshop and Tutorial
- Nitesh Bharosa
The GovTech Challenge ?V GovTech and Public Value Creation. 1043-1045
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