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"Usability Engineering of an Interactive Voice Response System in a ..."
Tembalethu Jama Ndwe, Mqhele E. Dlodlo, Daniel J. Mashao (2008)
- Tembalethu Jama Ndwe, Mqhele E. Dlodlo, Daniel J. Mashao:
Usability Engineering of an Interactive Voice Response System in a Diverse-Cultured and Multilingual Setting. Innovative Techniques in Instruction Technology, E-learning, E-assessment, and Education 2008: 554-559
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