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"Modeling and Computational Characterization of Twitter Customer Service ..."

Shereen Oraby et al. (2019)

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DOI: 10.1145/3213014

access: closed

type: Journal Article

metadata version: 2020-04-25

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Shereen Oraby, Mansurul Bhuiyan, Pritam Gundecha, Jalal Mahmud, Rama Akkiraju:
Modeling and Computational Characterization of Twitter Customer Service Conversations. ACM Trans. Interact. Intell. Syst. 9(2-3): 18:1-18:28 (2019)

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