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"Dynamic service capabilities enabling agile services: Scale development ..."

Aparna Raman, Sangeeta Shah Bharadwaj (2017)

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DOI: 10.1108/JEIM-01-2016-0015

access: closed

type: Journal Article

metadata version: 2020-04-02

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Aparna Raman, Sangeeta Shah Bharadwaj:
Dynamic service capabilities enabling agile services: Scale development and initial validation in Indian services industry. J. Enterp. Inf. Manag. 30(1): 166-187 (2017)

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